Technical Project Manager II – Enterprise Communications

Vail Systems

Illinois

Hybrid

USD 110,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Medical, dental and vision plans

Company-paid life insurance

Short and long-term disability

401(k) with company match

35 days PTO

Annual bonus program

Paid maternity and paternity leave

Relocation allowance

Employee referral bonus

Gym membership

Technical and professional development

Job summary

Vail is seeking a Technical Project Manager II to orchestrate end-to-end projects across business, product, and engineering teams. You will translate customer requirements into actionable tasks, drive delivery, and coordinate with operations to ship marketplace-ready solutions.

The role emphasizes strong PM frameworks, agile practices, and collaboration with highly technical, client-focused teams in a hybrid environment. A technical background and communication skills are essential.

Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or a related field.
3-4+ years of experience in a technical project management role.
Proficiency with Jira or similar ticketing system.
Knowledge of Scrum practices (sprint planning, review, standups, project grooming).
Experience in directly interacting with internal and external customers.
Experience working with diverse groups in a highly technical environment.
Knowledge of project management lifecycle.
Excellent verbal and written communication skills, including technical writing.
A Master’s degree in Computer Science, Software Engineering, or related field, preferred.
Previous experience as a software engineer or software testing engineer, preferred.
Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows, preferred.
Knowledge of Docker & Kubernetes or similar cloud technologies, preferred.
Project Management Professional (PMP) certification, preferred.

Responsibilities

Partner closely with Business, Product, Engineering, Operations, Support, and other key leaders to establish project scope, timeline, technical direction, and success metrics for projects.
Deliver Engineering objectives by executing the projects and providing visibility to resource allocation and prioritization.
Develop a deep understanding of our technical stack and contribute to scalable, reliable designs.
Track, prioritize, and execute projects, enhancements, or bugs from the team backlog.
Manage timely and succinct communications to leadership and across teams to ensure accountability and timeline management.
Document project artifacts, including work steps, deployments, release notes, and monthly reporting.
Gain sign-off from user-acceptance testing and coordinate releases.
After project completion, facilitate retrospective meetings.