Technical Project Manager: Data-Driven Marketing Programs

Publicis Groupe; Chicago (IL); On-site; USD 61,000 - 84,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition Assistance

Paid time off

Flexible working arrangements

Work Your World program

Job summary

Publicis Groupe's Epsilon unit is seeking a Technical Project Manager to lead complex data-driven marketing programs across direct mail, email, digital, and related channels. You will align client objectives with data engineering, campaign development, and fulfillment teams to ensure on-time delivery.

The ideal candidate translates business needs into clear requirements, manages multiple workstreams, identifies risks early, and thrives in a fast-paced production environment.

Qualifications

• 3-5 years of project management or related experience.
• Experience leading cross-functional projects with multiple dependencies.
• Ability to turn ambiguous requests into organized, actionable, and testable business requirements.
• Strong understanding of project lifecycle practices, including scope, schedules, risk and issue management, change control, approvals, and stakeholder communication.
• Experience working with data files, record counts, file layouts, selection or segmentation logic, and quality-control processes.

Responsibilities

• Own projects from intake to post-production follow-up.
• Lead cross-functional sessions aligning account, data, and vendor teams on scope, roles, timing, and success criteria.
• Translate written and verbal direction into complete business requirements covering source data, selection logic, inputs, outputs, file layouts, processing rules, personalization, suppressions, channel requirements, and reporting needs.
• Build and maintain project plans, milestones, dependencies, decision logs, risks, issues, and action items; proactively communicate impacts and recovery plans when timing or scope changes.
• Coordinate audience targeting, segmentation, test strategies, and measurement requirements with account, analytics, and technical partners.
• Partner with SQL programmers, data engineers, and campaign developers to clarify requirements, resolve questions, and confirm that deliverables meet documented expectations.
• Establish and enforce quality-control checkpoints throughout production, including requirement validation, record-count and file-layout checks, proof or sample review, output reconciliation, and stakeholder sign-off.
• Manage data integration and secure file-transfer handoffs among internal systems, clients, fulfillment partners, and other vendors; troubleshoot missing, late, incomplete, or unexpected data.
• Lead issue triage and root-cause coordination, documenting decisions, owners, corrective actions, and preventive improvements.
• Balance priorities across multiple programs, surface resource constraints, and elevate risks with clear business impact and recommended options.
• Drive repeatable processes, templates, checklists, and governance that improve delivery quality, reduce rework, and increase speed to market.
• Provide concise status reporting for working teams and leadership, including progress, decisions needed, risks, dependencies, and next steps.

Skills

Project management

Cross-functional leadership

Requirements gathering

Stakeholder communication

Data-driven marketing

Education

Bachelor's degree

Tools

Workfront

Jira

Azure DevOps

Microsoft Project

SFTP

Job description

Publicis Groupe's Epsilon unit is seeking a Technical Project Manager to lead complex data-driven marketing programs across direct mail, email, digital, and related channels. You will align client objectives with data engineering, campaign development, and fulfillment teams to ensure on-time delivery.

The ideal candidate translates business needs into clear requirements, manages multiple workstreams, identifies risks early, and thrives in a fast-paced production environment.