Technical Project Manager - Customer Experience

trimble; Alpharetta (GA); Hybrid; USD 86,000 - 118,000; Full time

Job summary

Trimble is seeking a Technical Project Manager to bridge engineering delivery with customer experience. You will lead a portfolio of technical integrations and operational initiatives, coordinating cross-functional teams and delivering measurable value in a collaborative, in-office-heavy environment.

Based in Westminster, CO or Atlanta, GA, this role requires 4 days in the office, travel 0-10%, and hands-on experience with Jira, Asana, and Salesforce Service Cloud.

Qualifications

• 4+ years of project management experience balancing technical delivery with business, operational, or customer experience initiatives.
• Hands-on expertise with Jira, Asana, and multi-team PI planning or agile frameworks.
• Experience working with Salesforce Service Cloud.

Responsibilities

• Lead a diverse project portfolio balanced between technical integration initiatives and operational customer experience campaigns.
• Facilitate agile cadences, PI planning, dependency mapping, and clean board management across Jira and Asana.
• Serve as the strategic bridge between engineering teams and non-technical stakeholders to translate complex requirements into actionable scopes.
• Optimize request pipelines, intake forms, and operational handoffs to streamline collaboration and reduce organizational friction.
• Apply adaptable execution strategies by leveraging structured agile frameworks for technical deliverables and lean planning for operational projects.

Skills

Project management

Stakeholder communication

Agile / Scrum

Cross-functional collaboration

Tools

Jira

Asana

Salesforce

Job description

Drive Impact and Innovation as Technical Project Manager!

Are you a versatile project manager who excels at bridging core engineering with operational delivery and customer experience? Join Trimble to lead high-impact technical integrations and cross-functional operational initiatives in a dynamic, collaborative environment!

About Us:

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

What Makes This Role Great:

In this role, you will be at the dynamic intersection of core engineering and customer experience, driving key technical integrations and operational enhancements that directly transform how cross-functional teams collaborate and deliver value.

Key Exciting Responsibilities:

• Lead a diverse project portfolio balanced between technical integration initiatives and operational customer experience campaigns.
• Facilitate agile cadences, PI planning, dependency mapping, and clean board management across Jira and Asana.
• Serve as the strategic bridge between engineering teams and non-technical stakeholders to translate complex requirements into actionable scopes.
• Optimize request pipelines, intake forms, and operational handoffs to streamline collaboration and reduce organizational friction.
• Apply adaptable execution strategies by leveraging structured agile frameworks for technical deliverables and lean planning for operational projects.

Essential Skills & Experience:

• 4+ years of project management experience balancing technical delivery with business, operational, or customer experience initiatives.
• Hands-on expertise with Jira, Asana, and multi-team PI planning or agile frameworks.
• Experience working with Salesforce Service Cloud
• Strong fluency communicating technical data flows to engineers as well as content and user journeys to business partners.
• Pragmatic, outcome-focused mindset with proven skill in knowing when to apply formal agile ceremonies versus streamlined check-ins.
• Demonstrated ability to structure ambiguous or loosely defined business requests into clear, actionable project plans.

Bonus Points For:

• PMP certification.
• Background in customer experience, operations, or marketing tech enablement.
• Familiarity with enterprise SaaS environments or Trimble ecosystems.

Logistics:

Location: Westminster, CO OR Atlanta, GA (In Office 4 days/week)

Travel Requirement : 0-10%

Why You'll Love Working With Us:

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.

Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Technical Project Manager, Project Manager, Agile, Jira, Asana, PI Planning, Technical Delivery, Customer Experience, Operations, Content Strategy

Compensation:

Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

$85,900.00-$118,100.00 Pay Rate Type

Salary

Bonus Eligible? Yes

Commission Eligible? No

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above