Technical Project Manager

IntelliPro Group Inc.; New York (NY); Hybrid; USD 72,000 - 83,000; Full time

Job summary

IntelliPro Group Inc. is seeking an IT Project Manager for a 4-month engagement in New York City with hybrid in-office and WFH flexibility.

The role focuses on delivering a new brand acquisition into the Luxury Products Division, coordinating across global and US stakeholders, and aligning scope, timeline, and budget. The ideal candidate will manage governance processes, develop and present updates to senior leadership, and drive collaboration with IT, operations, and business partners to

Qualifications

• College Degree required.
• 5-7 years experience in digital strategy with strong knowledge of indirect and direct-to-consumer website operations.
• Proficient in creating and managing timelines in ServiceNOW or a compatible tool.
• High proficiency with Microsoft PowerPoint, Excel, Word, Teams and Outlook.

Responsibilities

• Proven ability to run multiple projects and work independently or in a team.
• Excellent organization and attention to detail with strong written, verbal, and interpersonal communication.
• Strong analytical skills with ability to provide optimization recommendations.
• Strong project management skills and cross-functional relationship management.
• Understand full customer journey and adapt to change; knowledge of omnichannel strategies.

Skills

ServiceNOW usage

Microsoft Office

Stakeholder communication

Presentation skills

Project coordination

Education

College Degree

Tools

ServiceNOW

Microsoft Office

PowerPoint

Job description

Position Title: IT Project Manager

Duration: 4 Months (Possible Extension)

Pay Rate: $52 /hr on W2

Location: New York, NY 10001 (Prefer candidates who can come into the NYC office but open to the right candidate who can commute to Berkeley Heights, NJ or Clark, NJ instead.)

Schedule: Hybrid - in office 3 days per week and 2 days WFH

Reinforcing that this candidate must be proficient:

• Highly proficient in the use of ServiceNOW for timeline creation, management and Demand/ticket creation
• Highly proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams and Powerpoint)
• Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership

Job Summary:

The role of the Technical Project Manager is responsible for the management, documentation and delivery of the project plan, inclusive of timeline, scope, and budget requirements of a new brand acquisition into the Luxury Products Division.

The candidate will need to work seamlessly between Global and US stakeholders from various functions inclusive of operations, supply chain, finance, information technology, data, enterprise architecture, cybersecurity, retail systems and online (eCommerce, consumer data and omni sales). The candidate will also support presentations to senior leadership by working with their manager to summarize the overall plan to fully integrate the new brand acquisition in all channels within the aligned timeline, budget and technical scope.

The ideal candidate must be organized and focused on attention-to-detail for documenting all phases of the project delivery. They must work collaboratively with all cross-functional teams with demonstrated problem solving skills. They must be able to identify risks and report status clearly and effectively to other team members and senior leadership. This person should have strong communication skills and understand how to prioritize both online and omnichannel workstreams in an efficient way, while keeping the overall project objective and goals in mind.

This ideal candidate will also need to be able to support their manager and cross-functional stakeholders from both business and IT through the Governance process to ensure alignment between Global, Zone and Local leadership approval checkpoints. In order to achieve success, the candidate will need to work effectively across highly technical and strategically driven business stakeholders including corporate teams (Division HQ, CDMO, Domain IT) to summarize the strategy to integrate the specific technical or business workstream into the overall project roadmap.

The person must also be a self-starter who is willing to share learnings with teammates and brand teams, while also working closely with corporate partners and center of excellence (COE) teams, as well as business partners ranging from agencies to highly technical systems integration companies.

This role will drive collaboration and influences multiple levels of leadership to execute on the following key deliverables & responsibilities:

• Proven ability in successfully running multiple projects and ability to self-motivate, work independently, and as part of a team
• Excellent organizational skills with avid attention to detail and follow through with strong written, verbal, and interpersonal communication, negotiation skills
• Strong analytical skills with the ability to provide optimization recommendations
• Strong project management skills with an ability to work collaboratively and build relationships across a matrixed environment
• Clear understanding of full customer journey and must be highly organized and adapt to change as needed
• Demonstrates strong omnichannel vision with a willingness to learn new technologies and platforms
• Advanced technical knowledge with experience working with 3rd party integrations
• Partner cross-functionally with Marketing, Operations, Digital, Retail, Data and Business Leadership teams to evaluate opportunities for creating project and process efficiencies

Job Requirements:

• College Degree
• 5-7 years experience in digital strategy with strong existing knowledge of indirect and direct-to-consumer website operations
• The candidates must be proficient in creating and managing timelines in ServiceNOW, or another project management tool that can import in ServiceNOW. The candidate must have experience and proficiency in working in ServiceNOW.
• The candidate must have a high level of proficiency in the Microsoft tools of PowerPoint, Excel, Word, TEAMS and Outlook because they will also support presentations to senior leadership by working with their manager to summarize the overall plan to fully integrate the new brand acquisition in all channels within the aligned timeline, budget and technical scope.
• Great project manager with strong cross-functional relationship management and keen ability to keep projects on track
• Strong ability to manage complexity and manage multiple large projects that touch many stakeholders
• Ability to work independently and handle multiple projects simultaneously with strong time management skills and prioritization
• Ability to effectively analyze and translate data into actionable business plans
• Creative problem solver with the ability to prioritize initiatives and anticipate business needs
• Ability to build effective partnerships and interact successfully with diverse individuals at all levels
• Sharp analytical and problem-solving skills, with the ability to interpret complex data into actionable insights and optimizations
• Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills
• Passion and understanding for digital (strategy and basic technical)
• Results-oriented team player with a proven ability to influence others
• Self-motivated, results and solution oriented, strategic thinker
• Strong time management and prioritization skills
• Strong ability to manipulate large sets of data
• Highly proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams and Powerpoint)
• Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership
• Managing Complexity, Interacts Effectively, Innovates, Leads with Human Sensitivity, Achieves Results with Integrity, entrepreneurial spirit

Judgment and Decision Making:

This role will require a balance of analytical thinking, communication skills and data management skills as it will require a demonstrated ability to interpret KPIs, sales results and analytics to support business planning, provide insights and to act on the data in collaboration with internal brand & external account partners. It requires constant interaction within a matrixed business structure (Marekting, Digital Operations, Supply Chain, Finance, Customer Care, Indirect eCommerce, GM, CDMO) to coordinate work and deliver objectives. Actively builds networks and becomes an in-house Supply Chain expert on the account to influence, convince, and introduce new ways of improving how we meet the needs of the account and our consumer.

Essential Physical Requirements:

Must to be able to work in an office environment.

Required Competencies:

1. Leads with Human Sensitivity -- Demonstrates respect, develops others (i.e. explains strategic objectives and the meaning of projects; manages senior/junior members as needed) and enriches team dynamics (i.e. motivates the team to work with diverse personalities and cultures)

2. Displays Sensitivity to Our "Métier" -- Focuses on quality, continues to build personal knowledge of the beauty business and understanding of beauty and Consumer Behaviors.

3. Demonstrates Entrepreneurship -- Takes initiative (i.e. demonstrates resourcefulness), focuses on customers, improves performance (i.e. improves work processes to save time and resources) and develops a vision. Considers consumers a company asset.

4. Innovates -- Shows curiosity, imagines creative solutions generating business value, promotes team creativity and utilizes data to draw new insights.

5. Achieves Results with Integrity -- Conveys energy, focuses on results, deliverables and follow-through (i.e. accelerates multiple tasks to meet deadlines) and acts with integrity

6. Manages Complexity -- Reasons from multiple perspectives (i.e. analyzes issues by combining listening, observation, reasoning and common sense) and makes decisions (i.e. finds solutions when facing dilemmas)

7. Interacts Effectively -- Listens and communicates effectively (i.e. presents confidently and convinces others) and actively networks

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

**Compensation:**The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.