Technical Project Manager

City of New York; New York (NY); On-site; USD 68,000 - 100,000; Full time

Job summary

The City of New York is seeking a Technical Project Manager to support the Mayor’s Office of Criminal Justice (MOCJ) in planning, coordinating, and delivering agency-wide technology initiatives. You will work with the CTO, technology staff, leadership, vendors, and partners to ensure projects are scoped, scheduled, and completed on time.

You will manage timelines, risks, and deliverables while translating complex technical requirements into clear information for both technical and nontechnical

Qualifications

• Bachelor's degree from an accredited college or university.
• Associate degree with two years of administrative, analytic, coordinative, supervisory or liaison responsibilities.
• High school diploma or equivalent with four years of relevant experience.
• Satisfactory combination of education and/or experience.

Responsibilities

• Translate business needs into organized project requirements and actionable technical workstreams.
• Develop and maintain project plans, work schedules, milestones, deliverables, RACI and implementation timelines.
• Manage technology projects from intake through planning, implementation, testing, deployment, transition and closeout.
• Facilitate communication between technical staff and business owners/stakeholders.
• Coordinate training activities and user-adoption efforts.
• Support redesign and standardization of business processes reliant on technology systems.
• Track procurements, contracts, licenses, renewals, vendor deliverables and support agreements.
• Review vendor plans and status reports for consistency with agency requirements.
• Monitor vendor performance, risks, timelines, and escalate issues to the CTO.
• Maintain records supporting invoice review, contract oversight and audit readiness.
• Assist with tracking technology assets, licenses, warranties, and recurring costs.
• Stay current on project management practices and emerging technologies.

Job description

About The Office

The Mayor’s Office of Criminal Justice (MOCJ) advises the Mayor of the City of New York on criminal justice policy. MOCJ develops and implements strategies, with partners inside and outside government, to reduce crime and incarceration and to promote fairness and legitimacy. MOCJ works with law enforcement, city agencies, non-profits, foundations, and others to implement data-driven strategies that address current crime conditions, prevent offending, and build strong neighborhoods that ensure enduring safety

About The Office

The Mayor’s Office of Criminal Justice (MOCJ) advises the Mayor of the City of New York on criminal justice policy. MOCJ develops and implements strategies, with partners inside and outside government, to reduce crime and incarceration and to promote fairness and legitimacy. MOCJ works with law enforcement, city agencies, non-profits, foundations, and others to implement data-driven strategies that address current crime conditions, prevent offending, and build strong neighborhoods that ensure enduring safety

About The Role

The Technical Project Manager will provide project management, operational coordination, and implementation support to MOCJ’s Chief Technology Officer. The position will help plan, organize, and advance agencywide technology initiatives involving infrastructure, enterprise applications, cybersecurity, cloud services, telecommunications, data systems, technology procurement, and end-user services.

The Technical Project Manager will work closely with the Chief Technology Officer, technology staff, agency leadership, program and administrative divisions, vendors, consultants, and City technology partners to ensure that projects are properly scoped, documented, scheduled, and completed.

The position will manage project timelines, dependencies, risks, deliverables, meetings, and follow-up activities. The Technical Project Manager will also prepare executive-level project materials and help translate technical requirements, risks, and recommendations into clear information for technical and nontechnical stakeholders.

Responsibilities Include But Are Not Limited To

• Translate business needs into organized project requirements and actionable technical workstreams.
• Develop and maintain project plans, work schedules, milestones, deliverables, RACI and implementation timelines.
• Manage technology projects from initial intake and requirements gathering through planning, implementation, testing, deployment, operational transition, and closeout
• Facilitate communication between technical staff and business owners/stakeholders throughout project planning and implementation.
• Coordinate training activities, and user-adoption efforts.
• Support the redesign and standardization of business processes that rely on technology systems.
• Track technology procurements, contract actions, project milestones, licenses, subscriptions, renewals, vendor deliverables, and support agreements.
• Review vendor project plans, implementation schedules, status reports, and deliverables for consistency with agency requirements.
• Monitor vendor performance, timelines, risks, dependencies, commitments, and unresolved issues. Escalate vendor performance concerns to the CTO.
• Maintain records supporting invoice review, contract oversight, vendor accountability, internal controls, and audit readiness.
• Assist with tracking technology assets, software licenses, warranties, service agreements, support contracts, and recurring technology costs.
• Track remediation plans resulting from security assessments, technology incidents, audits, or operational reviews.
• Promote effective controls relating to technology security, documentation, project approvals, data protection, and operational accountability.
• Stay current on project management practices, emerging technologies, cloud services, cybersecurity, automation, and public-sector technology operations.

RESEARCH PROJECTS COOR(MA)-MGR - 0527A

Minimum Qualifications

• Do you have a baccalaureate degree from an accredited college or university?
• Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?
• Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?
• Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

Preferred Skills

• Experience managing technology, infrastructure, cybersecurity, systems implementation, cloud platforms, network services, cybersecurity, data systems, enterprise applications. - Ability to manage multiple projects, stakeholders, priorities, dependencies, and deadlines simultaneously. - Experience gathering and documenting business, functional, operational, and technical requirements. - Ability to translate business requirements into actionable technical projects and implementation plans. Experience preparing executive summaries, project dashboards, presentations. - Ability to identify project risks, implementation barriers, resource constraints, and operational impacts. - Experience coordinating technology vendors, consultants, contracts, procurements, subscriptions, and implementation deliverables. - Familiarity with Microsoft 365, Microsoft Teams, SharePoint, Azure, Power BI, Smartsheet, ServiceNow, Jira, or comparable enterprise and project-management platforms. - Ability to communicate technical concepts clearly to technical and nontechnical stakeholders. - Strong written and verbal communication, meeting facilitation, stakeholder-management, and presentation skills. - Ability to exercise discretion and sound judgment when handling confidential, security-sensitive, or operationally sensitive information.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $68,213.00 – $100,000.00