Project Manager, Programs

OFFICE OF THE MAYOR; New York (NY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

The New York City Mayor’s Office is seeking a Project Manager, Programs, to provide communications, policy, and programmatic support for NYC Talent. This full-time role works with City Hall, city agencies, and external stakeholders to build an equitable, efficient workforce system that connects New Yorkers with good jobs.

The position reports to the Senior Advisor, Programs and is based in Manhattan, with a hybrid work option per city policy.

Qualifications

• A bachelor's degree from an accredited college and two years of experience in community work or community centered activities related to duties.
• High school graduation or equivalent and six years of experience in community work or community centered activities.
• Education and/or experience equivalent to the above, with at least one year of experience as described in point 1.

Responsibilities

• Manage project plans and deliverables, meeting deadlines and resolving issues.
• Provide administrative support to the Chief Policy and Programs Officer and Senior Advisor, Programs.
• Offer analysis and recommendations on policy and program decisions for NYC Talent initiatives.
• Coordinate and prepare briefings for meetings, events, and tasks.
• Draft meeting agendas, track next steps, and ensure follow-up items are executed.
• Develop and execute communications tools and strategies (printed materials, newsletters, social media).
• Support nonprofits and contracted providers with technical assistance and advisement.
• Coordinate with NYC Talent teams to align programming with industry trends and City priorities.
• Represent NYC Talent at meetings, public forums, and events with internal/external stakeholders.
• Supervise Youth Interns or Apprentices as needed.
• Support research and policy development to improve program effectiveness.

Skills

Oral and written communication

Organizational skills

Independent work

Multilingual communication

Project management

Education

Bachelor's degree + 2 years community work experience

High school diploma + 6 years community work experience

Tools

Microsoft 365 (SharePoint, PowerPoint, Excel, Teams)

Airtable

Canva

Social media platforms

Job description

The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger.

We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Team You’ll Work With: The mission of the Office of Talent and Workforce Development (NYC Talent) is to ensure all New Yorkers can access good-paying careers and employers can access New York City's talent so they can thrive today and in the future. Sustaining a dynamic, accessible city requires intentional support for good jobs, worker power, and the economic ecosystems that allow communities to thrive.

To achieve this mission, NYC Talent aligns efforts across the city's public-private workforce development ecosystem, provides data and policy expertise, and supports program innovations and process improvements for services offered by the City of New York and other workforce stakeholders. NYC Talent works in partnership with government, employers, industry professionals, educational institutions, nonprofits, and philanthropic organizations to ensure the City's workforce development strategy aligns with employer demand, jobseeker needs, and the rapidly changing economy.

The Problems You’ll Solve: NYC Talent is seeking a Project Manager, Programs, to provide communications, policy, and programmatic support to implement and operate the work of NYC Talent. The Project Manager will work collaboratively across NYC Talent staff, City Hall staff, City agencies, and external stakeholders, leveraging the resources of New York City and our partners to build an integrated, equitable, and efficient workforce system that gets New Yorkers good jobs and supports a strong local economy. This role brings creativity and a drive towards measurable results.

The Project Manager, Programs will report to the Senior Advisor, Programs. The role is full-time and will work primarily from NYC Talent’s Manhattan office at 1 Liberty Plaza. The role is eligible for hybrid employment per City policies.

Job responsibilities for the Project Manager, Programs, include, but are not limited to:

• Managing project plans and deliverables, meeting deadlines, and identifying and resolving issues and challenges that arise.
• Providing administrative support for the Chief Policy and Programs Officer and Senior Advisor, Programs, including scheduling meetings, maintaining organization of program files, and tracking and reporting on key deadlines and project milestones to City Hall and other applicable agency leaders.
• Providing analysis, advice, and recommendations on policy and programmatic decisions regarding NYC Talent initiatives, including those that focus on priority populations such as young adults, people with disabilities, older adults, immigrants, Veterans, public benefits recipients, and justice-impacted.
• Coordinating and preparing briefings for meetings, events, tasks, and other initiatives.
• Drafting meeting agendas, tracking next steps and follow-up items, and ensuring such tasks are executed.
• Developing and executing communications tools and strategies, such as printed materials, newsletters, and social media.
• In collaboration with City agencies, support nonprofits and other contracted service providers through technical assistance and advisement.
• Coordinate with other NYC Talent teams, such as Industry Partnerships, the Workforce Development Board, the Center for Workplace Accessibility and Inclusion, and the Apprenticeship Accelerator, to support alignment of programming with industry trends and City priorities.
• Collaborate with NYC Talent’s External Affairs team to showcase successes, share best practices, and promote key initiatives and event planning.
• Support with the supervision of Youth Interns and /or Apprentices, as needed.
• Supporting research and policy development to increase program effectiveness in terms of operations, outcomes, vendor compliance, stakeholder management, etc.
• As needed, representing NYC Talent at meetings, public forums, conferences, and similar events with internal and external stakeholders.
• Developing and maintaining subject matter expertise related to local government workforce development, including policy, procurement, reporting, and data.
• Simultaneously managing long-term project deliverables with emergency and time-sensitive requests.
• Undertaking and supporting special projects as assigned.
• Performing other duties as assigned.

About You:

• You have excellent oral and written communication skills, including the ability to communicate with diverse audiences.
• You are highly organized and detail-oriented with the ability to prioritize conflicting demands in a fast-paced environment.
• You can work independently and exercise a high degree of initiative to accomplish tasks and solve problems.
• You can learn new skills as needed and adapt to the changing needs and challenges that will arise with a new citywide initiative.
• You have proven capacity in project management skills, including organizing and strategic planning.
• You are proficient in Microsoft 365, including SharePoint, PowerPoint, Excel, and Teams.
• You have familiarity with project management software such as Airtable.
• You have experience with design and communications tools such as Canva, Constant Contact, and social media platforms.
• You have strong interpersonal skills, the ability to interface and build partnerships with program stakeholders both in and outside of government.
• You have experience with/knowledge of City government, workforce development, youth development and education, and/or government procurement.
• You can write and verbally communicate in multiple languages.

Additional Information:

• In addition to the resume, a cover letter is required to apply.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of the interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.