Technical Program Manager, Wireless, ConnectALL

Empire State Development; City of Albany (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Job summary

Empire State Development, LLC, through ConnectALL, seeks a Technical Program Manager to drive wireless infrastructure initiatives across New York State. You will coordinate multi-stakeholder efforts, manage site control and permitting, and oversee project milestones from planning to deployment.

The role requires strong communication and problem-solving skills, with travel as needed. You will work under ConnectALL to advance digital infrastructure, oversee grant-backed programs, and ensure timely

Qualifications

• Minimum 3+ years in wireless telecommunications program management.
• Experience with site control, acquisition, and permitting across New York State.
• Experience with land use management and utility deployment in New York State.
• Strong knowledge of wireless technologies and deployment methods.
• Ability to translate experience into measurable reporting and systems.
• Proven problem solving and multi-stakeholder collaboration.

Responsibilities

• Collaborate with internal and external stakeholders and regulatory agencies to expand opportunities for wireless infrastructure.
• Establish and maintain strategic relationships with carriers and third parties.
• Coordinate resources to develop regional plans for expanding wireless coverage.
• Forecast, schedule, and assign resources for deployment activities and negotiations.
• Drive infrastructure growth by marketing public mobile assets to carriers.
• Engage vendors as needed to achieve initiatives.
• Provide project updates highlighting risks and escalation points to leadership.
• Capture data attributes into tracking systems to monitor milestones.
• Support ConnectALL programs and efforts as needed.

Skills

Program management

Stakeholder management

Communication

Microsoft Office

ArcGIS

Project management platforms

Education

Bachelor’s degree

Tools

ArcGIS

Microsoft Office

Project management software

Job description

Work Conditions

• This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.
• Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require accommodation.

Description

ConnectALL was established by the Governor in 2022 and authorized by the NYS Wired Act to transform New York State’s digital infrastructure, facilitate a robust marketplace, and close the digital divide. ConnectALL, an office within Empire State Development, oversees grant programs and initiatives to invest over $1 billion in public funds.

Basic Function

Reporting to the Director, Wireless Planning and Cellular Coverage, the Technical Program Manager (PM) is responsible for executing projects that implement New York State’s wireless infrastructure initiatives. The Technical PM coordinates activities to manage and develop new infrastructure and implement ConnectALL deployment initiatives.

Work Performed

• Collaborate with internal and external stakeholders and regulatory agencies to expand opportunities and improve access to essential infrastructure that supports comprehensive wireless coverage.
• Establish and maintain strategic relationships with telecommunications carriers and other third-party entities.
• Coordinate resources to develop regional plans aimed at expanding wireless coverage.
• Forecast, schedule, and assign resources for the timely completion of negotiations, infrastructure design, and necessary permissions associated with deployment activities.
• Drive infrastructure growth by implementing strategic initiatives to market public mobile assets to private telecommunications carriers.
• Engage specialized vendors as needed to achieve initiatives.
• Manage key program indicators, including timelines for infrastructure deployment.
• Provide project updates identifying risks, concerns, and points of escalation to ConnectALL leadership as needed.
• Identify and incorporate relevant data attributes into tracking systems to maintain organized records and program milestones.
• Support ConnectALL programs and efforts as needed.

Qualifications

Minimum Qualifications

Education Level Required: Bachelor’s degree.

Relevant Experience Required

• 3+ years of professional experience, with a minimum of 3 years focused on wireless telecommunications program management or other utility level infrastructure project delivery.
• Experience with site control, site acquisition best practices and permitting processes across New York State, especially Upstate New York.
• Experience with land use management, and utility (fiber and power) deployment practices across New York State.
• Strong knowledge of wireless technologies and methods of deployment.
• Ability to translate experience into formal systems for evaluating and reporting on infrastructure projects.
• Experience with problem solving and working on dynamic, complex, and multi stakeholder projects.
• Demonstrated ability to learn new skills quickly and rapidly apply new information.
• Strong project management, time management, organizational, document coordination, and communication skills.
• Experience in cultivating and sustaining key stakeholder relationships
• Proficiency in Microsoft Office, ArcGIS, and project management platforms.
• Ability to travel for occasional deployment activities.

Relevant Experience Preferred

• Experience with State and local permitting processes including the State Environmental Quality Review act and Adirondack Park Agency Policies.
• Experience with wireless site control, infrastructure design, and creative practices to manage deployment challenges.
• Strong interest in broadband access and a passion for closing the digital divide.
• Eagerness to build a program that will provide a critical service to New Yorkers across the state.

Additional Comments

Salary range as specified.

Comprehensive Benefits Psckage