Technical Program Manager: Process, Systems & Automation

IntePros; Arlington (VA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

IntePros is seeking an experienced Technical Program Manager to oversee and enhance systems for its Professional Services organization. This high-visibility role involves identifying operational improvements, designing scalable solutions, and facilitating data-driven decision-making.

The ideal candidate should have a solid background in business analysis, technical program management, and stakeholder management, alongside extensive experience in improving processes and systems.

Qualifications

• 5+ years of experience in business analysis, technical program management, systems design, or related fields.
• Strong experience gathering and translating business requirements.
• Experience with detailed business process optimization and systems improvement.

Responsibilities

• Own and improve key business processes supporting Professional Services teams.
• Gather and document business and technical requirements.
• Analyze processes, data, and system performance for inefficiencies.

Skills

Requirements Gathering

Process Optimization & Design

Professional Services Automation

Education

Bachelor’s degree

Master’s degree preferred

Tools

Salesforce or similar CRM platforms

Certinia/FinancialForce Professional Services Automation

Job description

IntePros is seeking an experienced Technical Program Manager to oversee and enhance systems for its Professional Services organization. This high-visibility role involves identifying operational improvements, designing scalable solutions, and facilitating data-driven decision-making.

The ideal candidate should have a solid background in business analysis, technical program management, and stakeholder management, alongside extensive experience in improving processes and systems.