Technical Program Manager - Portfolio & Data Analytics

ACI Worldwide; Omaha (NE); Hybrid; USD 90,000 - 140,000; Full time

Job summary

ACI Worldwide in Omaha, NE seeks a Technical Program Manager to translate portfolio objectives into operational reality through hands-on process design, workflow engineering, and analytics. You will configure Azure DevOps, Jira, and Power BI, build dashboards, and develop training materials to support portfolio governance and cadence.

Responsibilities span PI Planning, continuous improvement, and SDLC governance, with a strong emphasis on data-driven decision making and stakeholder collaboration

Qualifications

• 2-5 years in program management, portfolio operations, or PMO functions
• Hands-on experience administering Azure DevOps, Jira, or Smartsheet
• Experience configuring workflows, dashboards, and reports in work management systems

Responsibilities

• Design and implement standardized intake workflows, prioritization frameworks, and governance processes
• Create documentation including RACI matrices, SOPs, workflow diagrams, and training materials
• Establish quarterly planning mechanics including PI Planning ceremonies, capacity sessions, and retrospectives
• Drive process adoption through change management, training delivery, and knowledge bases
• Architect dashboard suites for executives and delivery teams
• Oversee SDLC execution from requirements through development, testing, release, and post-launch optimization
• Coordinate quarterly planning events and document governance meetings

Skills

Analytical thinking

Communication

Problem-solving

Stakeholder collaboration

Adaptability

Education

Bachelor's degree in Business/CS/IT/Engineering

Tools

Azure DevOps

Jira

Smartsheet

Power BI

Tableau

Job description

ACI Worldwide in Omaha, NE seeks a Technical Program Manager to translate portfolio objectives into operational reality through hands-on process design, workflow engineering, and analytics. You will configure Azure DevOps, Jira, and Power BI, build dashboards, and develop training materials to support portfolio governance and cadence.

Responsibilities span PI Planning, continuous improvement, and SDLC governance, with a strong emphasis on data-driven decision making and stakeholder collaboration