Strategic Payments Program Manager

19109 SPEEDPAY RD; Norcross (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

ACI Worldwide, based in the United States, seeks a Technical Program Manager to coordinate customer-facing and internal programs, aligning business objectives with technology solutions. You will guide cross‑functional teams through modernization efforts, manage budgets, and ensure timely delivery of high‑quality services.

You will lead stakeholders including architects, developers, and product managers, shaping schedules, risks, and ROI while maintaining governance and executive visibility.

Qualifications

• At least 4-6 years of project and/or program management experience, including managing large enterprise‑level initiatives.
• Comprehensive knowledge of the product development process, the software product lifecycle, and agile program management.
• Excellent communication skills, both verbal and written, with experience in delivering executive‑level presentations.

Responsibilities

• Lead cross‑functional teams of stakeholders, including project managers, product managers, architects, developers and technical consultants.
• Manage program scope to ensure consistency with stakeholder agreements, including ensuring proper charter.
• Develop an integrated schedule inclusive of all program milestones, resources, and constraints to ensure timely completion and achieve ROI.
• Manage program issues and risks (technical and non‑technical) through identification, evaluation, tracking, communication, and mediation in an orderly manner.
• Partner with customers and/or internal partners to build strong cross‑functional teams that can work through program challenges.
• Facilitate successful negotiations such as resource constraints as appropriate throughout the program, ensuring consensus and agreement across customers and/or internal partners and project managers.
• Keep all program stakeholders and management informed of program progress and communicate status.
• Offer executive dashboard reporting, Gantt reports of all projects, risk dashboards, status updates, and relevant level information.
• Formulate, organize, and monitor interconnected projects and implement suitable strategies.
• Develop and control deadlines, budgets, and activities for the program.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics.

Skills

Project/Program management

Agile program management

Communication skills

Education

Bachelor’s degree or equivalent

Bachelor’s degree in Computer Science / Information Systems / Management / Business / Accounting / Finance

Job description

ACI Worldwide, based in the United States, seeks a Technical Program Manager to coordinate customer-facing and internal programs, aligning business objectives with technology solutions. You will guide cross‑functional teams through modernization efforts, manage budgets, and ensure timely delivery of high‑quality services.

You will lead stakeholders including architects, developers, and product managers, shaping schedules, risks, and ROI while maintaining governance and executive visibility.