Technical Program Manager, Network

thinkahead; United States; Remote; USD 180,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Paid holidays and time off

Parental and caregiver leave

Training and certifications support

Job summary

thinkahead is seeking a Senior Program Manager in the United States to lead complex technology programs spanning multiple projects and teams. You will align customer outcomes, solution plans, and delivery with business value, while coordinating dependencies, finances, risks, and decisions.

You will drive scoping, staffing, pricing inputs, and delivery assumptions with sales and technical teams, and establish an integrated plan across vendors, internal teams, and stakeholders.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 8+ years leading complex technology programs or multi-workstream initiatives.
• Direct experience guiding large programs from opportunity definition through value realization.
• Experience coordinating delivery teams, vendors, stakeholders, and interdependencies.
• Experience partnering with sales/pre-sales on scope, estimates, staffing, pricing inputs, and SOWs.

Responsibilities

• Shape programs with sales and technical teams by clarifying scope, approach, estimates, staffing, and delivery assumptions.
• Establish an operating model and integrated plan across leaders, workstreams, vendors, and stakeholders.
• Track program finances including budgets, forecasts, margins, and estimates to complete.
• Manage dependencies, risks, decisions, and recovery plans with concise executive updates.
• Connect architecture and delivery choices to operational needs and measurable business value.
• Coach leaders, coordinate across functions, and improve quality and delivery practices.

Skills

Program leadership

Multi-workstream coordination

Sales alignment

Financial management

Technical fluency

Education

Bachelor's degree in a relevant field or equivalent experience

Job description

Role overview

Lead complex technology programs that span multiple projects, teams, and workstreams, from opportunity shaping through delivery and value realization. You will align customer outcomes, solution plans, commercial commitments, and execution, while providing the coordination and visibility needed to manage dependencies, finances, risks, and decisions.

Responsibilities

• Shape programs with sales and technical teams by clarifying scope, solution approach, estimates, staffing, pricing inputs, and delivery assumptions.
• Establish an operating model and integrated plan across project leaders, technical workstreams, vendors, internal teams, and customer stakeholders.
• Track program finances, including budgets, forecasts, utilization, margins, change control, billing milestones, and estimates to complete.
• Manage dependencies, risks, decisions, and recovery plans; provide concise executive updates that support timely action.
• Connect technical architecture and delivery choices to operational needs and measurable business value.
• Coach project and workstream leaders, coordinate across functions, and improve quality, predictability, and delivery practices.

Requirements

• Bachelor's degree in a relevant field or equivalent experience.
• 8+ years leading complex technology programs or multi-workstream initiatives in consulting, professional services, systems integration, managed services, or a related environment.
• Direct experience guiding large programs from opportunity definition through execution, transition, and value realization.
• Experience coordinating related projects, delivery teams, vendors, stakeholders, and complex interdependencies.
• Experience partnering with sales or pre-sales teams on scope, estimates, staffing, pricing inputs, statements of work, and delivery assumptions.
• Strong program financial management and technical fluency across areas such as enterprise infrastructure, cloud, networking, security, platforms, or data centers.

Benefits and work setup

The listed US on-target earnings range is $180,000-$230,000, varying with experience, qualifications, and location. Benefits include medical, dental, and vision coverage, a 401(k), paid holidays and time off, parental and caregiver leave, and support for training and certifications.