Technical Program Manager - Hybrid, Cross-Functional Impact

NetApp; Wichita (KS); Hybrid; USD 170,000 - 253,000; Full time

Benefits offered by this job

Comprehensive benefits

Hybrid work environment

Job summary

NetApp in Wichita, Kansas, seeks a Senior Program Manager to lead large, cross-functional programs across engineering, product, QA, and operations. You will plan programs, allocate resources, assess risks, and communicate with executives to ensure alignment and timely delivery.

The role demands a deep technical background with 12+ years of program management experience and proficiency in JIRA, Confluence, and MS Project.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 12+ years of experience in program management, project management, or related roles, preferably in the tech industry.
• Strong technical background with the ability to discuss technical concepts, architectures, and trade-offs.
• Proficiency in program management tools (e.g., JIRA, Confluence, MS Project, or similar).
• Excellent communication, interpersonal, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Define program scope, goals, deliverables, and success metrics in collaboration with stakeholders.
• Develop detailed program plans, including schedules, milestones, risk assessments, and resource allocation.
• Ensure alignment between cross-functional teams, including engineering, product management, QA, and operations.
• Act as a liaison between technical and non-technical teams to ensure clear communication and alignment.
• Facilitate collaboration across teams to identify and resolve technical and organizational challenges.
• Lead program reviews, status updates, and stakeholder meetings.
• Proactively identify, assess, and mitigate risks that could impact program success.
• Resolve program issues by working collaboratively with stakeholders and escalating when necessary.
• Understand the technical architecture and components of NetApp’s products and services to effectively manage program delivery.
• Partner with engineering teams to ensure technical feasibility, resource planning, and adherence to development timelines.
• Drive continuous improvement in program management practices, tools, and methodologies.
• Identify bottlenecks and inefficiencies in the program lifecycle and implement solutions to enhance productivity.
• Communicate program status, risks, and dependencies to executives and stakeholders.
• Manage stakeholder expectations and ensure alignment with business priorities.
• Track and report on program performance using KPIs and metrics.
• Provide detailed documentation and post-mortem analysis to capture lessons learned.

Skills

Program management

Leadership

Stakeholder management

Technical background

Communication

Education

Bachelor's degree in CS/Engineering

Master’s degree (preferred)

Tools

JIRA

Confluence

MS Project

Job description

NetApp in Wichita, Kansas, seeks a Senior Program Manager to lead large, cross-functional programs across engineering, product, QA, and operations. You will plan programs, allocate resources, assess risks, and communicate with executives to ensure alignment and timely delivery.

The role demands a deep technical background with 12+ years of program management experience and proficiency in JIRA, Confluence, and MS Project.