Technical Program Manager — Educational Systems & Programs Lead

Socket.dev; Greenwood Village (CO); On-site; USD 56,000 - 93,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with employer match

Scholarships for employee’s children

Job summary

ACE Scholarships is seeking a Technical Program Manager to lead business system initiatives and operational technology projects from concept through implementation. You will bridge business stakeholders and technical teams, translating needs into solutions while driving adoption and measurable outcomes.

The role partners with Operations, Customer Service, Development, Programs, Compliance, and Business Technology to identify process improvements, implement scalable solutions, and optimize

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Operations, Computer Science, or related field.
• 4–7 years of program/technical project management experience.
• Experience gatering requirements and developing functional specs, user stories, and acceptance criteria.
• Experience coordinating cross-functional projects with stakeholders and vendors.

Responsibilities

• Identify, evaluate, and implement technology-enabled solutions that improve operational efficiency and customer experience.
• Develop business cases, requirements, and recommendations for investments.
• Own programs end-to-end from intake to adoption and measurement.
• Coordinate with vendors and internal teams to ensure timely delivery and quality.
• Lead testing, validation, and deployment readiness activities.
• Support KPI development, dashboards, and data-informed decisions.

Skills

Program management

Cross-functional collaboration

Requirements gathering

Stakeholder communication

Education

Bachelor's degree in Business Administration or related field

Tools

ServiceNow

Empower-Ed

AWS

Microsoft Power Platform

CRM systems

APIs & Integrations

Job description

ACE Scholarships is seeking a Technical Program Manager to lead business system initiatives and operational technology projects from concept through implementation. You will bridge business stakeholders and technical teams, translating needs into solutions while driving adoption and measurable outcomes.

The role partners with Operations, Customer Service, Development, Programs, Compliance, and Business Technology to identify process improvements, implement scalable solutions, and optimize