Technical Program Manager, Chat Infrastructure & AI Quality

Google; Sunnyvale (CA); On-site; USD 192,000 - 278,000; Full time

Job summary

Google is seeking a Technical Program Manager for Google Chat to lead infrastructure initiatives and drive reliability, scalability, and velocity for developers. You will coordinate across Android, iOS, and Web platforms, plan requirements, manage risks, and clearly communicate tradeoffs to engineers and executives.

You will own a large portfolio of infrastructure, collaborate with engineering leads, and guide projects from start to finish, improving processes and delivering high-impact results

Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience in software development workflows (code review, testing) and define quality metrics for automated systems.
• Experience leading the end-to-end delivery and technical strategy for mobile and web applications, ensuring architectural alignment across Android, iOS, and Web platforms.

Responsibilities

• Own and guide high-impact infrastructure projects from requirements through launch, including defining requirements, identifying dependencies, managing project schedules, and performing risk management.
• Identify trends and themes among project and team issues, and drive root-cause analysis with the engineering, product, and UX teams.
• Address the challenges of scope creep, shifting priorities, and delayed timelines while maintaining a clear focus on delivering results. Work with engineers and leadership to distill complex technical concepts into actionable steps.
• Help bridge the gap between technical teams and executive leadership by showcasing the impact of infrastructure work. Lead efforts to quantify and communicate the value of ongoing projects, helping secure buy-in, alignment on direction and visibility.
• Communicate with and build relationships across the core team and partner teams.

Skills

Program management

Software development workflows

Technical strategy

Education

Bachelor's degree in a technical field

Job description

Google is seeking a Technical Program Manager for Google Chat to lead infrastructure initiatives and drive reliability, scalability, and velocity for developers. You will coordinate across Android, iOS, and Web platforms, plan requirements, manage risks, and clearly communicate tradeoffs to engineers and executives.

You will own a large portfolio of infrastructure, collaborate with engineering leads, and guide projects from start to finish, improving processes and delivering high-impact results