Technical Program Manager 5 - Content & Business Products

Ladders; Los Gatos (CA); On-site; USD 290,000 - 460,000; Full time

Benefits offered by this job

Health plans and mental health support

401(k) match

Stock options

Disability programs

Family-forming benefits

35 days annual paid time off

Flexible time off

Job summary

Ladders in Los Gatos, CA seeks a Technical Program Manager 5 focused on Content & Business Products. You will lead programs intersecting data, AI-enabled capabilities, and scalable technology delivery, collaborating with engineering, product, operations and business stakeholders to translate complex requirements into practical solutions.

This role offers influence on architecture, execution quality, and long-term growth within hospitality and recreation.

Qualifications

• 7+ years of technical program management experience.
• Proven experience in driving large-scale software projects.
• Highly skilled in managing multiple programs with cross-functional teams.
• Ability to identify solution gaps and influence product vs. technology tradeoffs.
• Deep understanding of agentic capabilities.
• Exceptional written and verbal communication skills.
• Detail-oriented in software development and execution planning.

Responsibilities

• Own programs from inception to delivery, maintaining a proactive approach.
• Lead cross-functional initiatives delivering technical solutions.
• Collaborate to break down requirements into execution plans with measurable milestones.
• Communicate progress and insights to stakeholders and executive leadership.
• Provide technical strategy expertise in collaboration with engineering partners.
• Scope and lead Generative AI/ML initiatives with engineering and data science.
• Identify necessary systems for new solutions, prioritizing based on roadmaps.

Skills

Technical program management

Cross-functional leadership

Software project management

AI strategy

Executive communication

Execution planning

Attention to detail

Tools

Generative AI

ML platforms

Job description

For our client, we are seeking a Technical Program Manager 5 - Content & Business Products to join the team of a leader in the Hospitality & Recreation space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a hospitality and recreation environment.

Location: Los Gatos, CA - US based candidates only, no visa sponsorship available

Compensation: $290,000 – $460,000 annually

Responsibilities

• Own programs from inception to delivery, maintaining a proactive approach
• Lead cross-functional initiatives delivering technical solutions
• Collaborate to break down requirements into execution plans with measurable milestones
• Communicate progress and insights to stakeholders and executive leadership
• Provide technical strategy expertise in collaboration with engineering partners
• Scope and lead Generative AI/ML initiatives with engineering and data science
• Identify necessary systems for new solutions, prioritizing based on roadmaps

Qualifications

• 7+ years of technical program management experience
• Proven experience in driving large-scale software projects
• Highly skilled in managing multiple programs with cross-functional teams
• Ability to identify solution gaps and influence product vs. technology tradeoffs
• Deep understanding of agentic capabilities
• Exceptional written and verbal communication skills
• Detail-oriented in software development and execution planning

Benefits

• Comprehensive health plans and mental health support
• 401(k) Retirement Plan with employer match
• Stock option program with flexible compensation options
• Disability programs and life benefits
• Family-forming benefits and paid leave of absence programs
• 35 days annual paid time off for hourly employees
• Flexible time off for salaried employees

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.