Technical Program Manager

UST; Fremont (CA); On-site; USD 88,000 - 132,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, dental, and vision insurance

Paid time off and holidays

HSAs and FSAs

Job summary

UST is seeking a Technical Program Manager to drive test programs, ensure server and rack readiness, and secure on-time shipment by the committed date. You will lead cross-functional teams through planning, testing, qualification, and release, while maintaining schedules and proactive risk mitigation.

The role requires strong program management skills, experience with hardware/test environments, and the ability to drive accountability across multiple teams.

Qualifications

• Minimum 3 years of experience in Project Management, Program Management, NPI Operations, Manufacturing Operations, Supply Chain, Logistics, or related field.
• Proven ability to drive complex cross-functional projects from planning through delivery.
• Strong critical-path planning, risk management, dependency management, and recovery planning skills.
• Ability to influence teams and drive accountability without direct authority.
• Strong project planning, milestone management, follow-up, and organizational skills.

Responsibilities

• Own program execution from build and hardware readiness through test completion and shipment release.
• Develop and maintain detailed project schedules that align server and rack availability, test milestones, qualification, and shipment dates.
• Drive cross-functional teams to meet committed build, test, qualification, and shipment milestones.
• Monitor critical-path activities and drive recovery actions when the schedule is at risk.
• Hold action owners accountable for deliverables and committed deadlines.
• Ensure servers and racks are available to Test Engineering by the required date.
• Confirm materials, firmware, test flows, tooling, documentation, and required resources are ready before test starts.
• Drive daily and weekly action-item reviews and follow up with owners to ensure commitments and deadlines are met.
• Track test progress, qualification status, open failures, and readiness for shipment release.
• Maintain accurate schedules, dashboards, status reports, action logs, and execution trackers.
• Identify cross-functional dependencies affecting schedule or readiness.
• Coordinate with Test Engineering, Network Engineering, Hardware Engineering, Manufacturing, Quality, Supply Chain, Software, and TPM teams to remove blockers.
• Track risks, issues, dependencies, and gating items through closure.
• Escalate unresolved gating issues, schedule risks, resource constraints, and blockers to the TPM and appropriate leadership, including clear impact, owner, required decision, and target resolution date.
• Coordinate readiness reviews for test, manufacturing, qualification, and shipment activities.
• Monitor shipment milestones and drive closure of issues affecting customer commitments.
• Confirm exit criteria and required approvals are complete before shipment.
• Lead execution meetings, milestone reviews, and action-item follow-ups.
• Align stakeholders on priorities, schedules, risks, dependencies, and deliverables.
• Provide concise and accurate program updates to TPMs, engineering teams, manufacturing, and leadership.
• Support customer and internal reviews with current schedule, status, risk, and readiness information.

Skills

Project Management

Cross-functional leadership

Risk management

Scheduling & planning

Stakeholder communication

Jira

Microsoft Excel

Microsoft Project

PMP

Negotiation

Education

Bachelor's degree (preferred)

Tools

Jira

Smartsheet

Microsoft Project

JD Edwards

Job description

Role description

Technical Program Manager

The Role

UST is searching for a Test Program Manager who will drive the project through the test phase and will ensure servers and racks are available to the test organization on time, complete testing to schedule, and are released for customer shipment by the committed date.

What You'll Do

• Own program execution from build and hardware readiness through test completion and shipment release
• Develop and maintain detailed project schedules that align server and rack availability, test milestones, qualification, and shipment dates
• Drive cross-functional teams to meet committed build, test, qualification, and shipment milestones
• Monitor critical-path activities and drive recovery actions when the schedule is at risk
• Hold action owners accountable for deliverables and committed deadlines
• Ensure servers and racks are available to Test Engineering by the required date
• Confirm materials, firmware, test flows, tooling, documentation, and required resources are ready before test starts
• Drive daily and weekly action-item reviews and follow up with owners to ensure commitments and deadlines are met
• Track test progress, qualification status, open failures, and readiness for shipment release
• Maintain accurate schedules, dashboards, status reports, action logs, and execution trackers
• Identify cross-functional dependencies affecting schedule or readiness
• Coordinate with Test Engineering, Network Engineering, Hardware Engineering, Manufacturing, Quality, Supply Chain, Software, and TPM teams to remove blockers
• Track risks, issues, dependencies, and gating items through closure
• Escalate unresolved gating issues, schedule risks, resource constraints, and blockers to the TPM and appropriate leadership, including clear impact, owner, required decision, and target resolution date
• Coordinate readiness reviews for test, manufacturing, qualification, and shipment activities
• Monitor shipment milestones and drive closure of issues affecting customer commitments
• Confirm exit criteria and required approvals are complete before shipment
• Lead execution meetings, milestone reviews, and action-item follow-ups
• Align stakeholders on priorities, schedules, risks, dependencies, and deliverables
• Provide concise and accurate program updates to TPMs, engineering teams, manufacturing, and leadership
• Support customer and internal reviews with current schedule, status, risk, and readiness information

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Minimum 3 years of experience in Project Management, Program Management, NPI Operations, Manufacturing Operations, Supply Chain, Logistics, or a related field
• Proven ability to drive complex cross-functional projects from planning through delivery
• Strong critical-path planning, risk management, dependency management, and recovery planning skills
• Ability to influence teams and drive accountability without direct authority
• Strong project planning, milestone management, follow-up, and organizational skills
• Ability to manage multiple programs and priorities in a fast-paced environment
• Strong stakeholder management, executive communication, conflict resolution, and escalation skills
• Proficiency with Microsoft Project, Planner, Excel, Jira, Smartsheet, or equivalent planning and tracking tools
• PMP or equivalent project management certification
• Preferred: Experience supporting hardware, manufacturing, NPI, supply chain, logistics, or operations programs (preferred but not required)
• Preferred: Bachelor's degree in Business, Project Management, Operations, Supply Chain, Engineering, or a related field

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Fremont, California

Compensation Range: $88,000-$132,000

Who We Are

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

Skills

Project Management, New Product Introduction, Supply Chain Management, Stakeholder Management, High Availability and Disaster Recovery, Incident Management, JD Edwards, Jira, Microsoft Excel, Microsoft Project

Benefits

Compensation range: $ 88,000.00 to 132,000.00 per year