Technical Program Manager

NTT DATA North America; Charlotte (NC); On-site; USD 146,000 - 158,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

AD&D insurance

401k plan

Additional benefits

Job summary

NTT DATA in Charlotte, NC seeks an experienced Technical Program Manager to lead end-to-end delivery of enterprise AI and platform programs under fixed-bid engagements. You will drive integrated planning, governance, and transition to operations.

Responsibilities include managing milestones, dependencies, release gates, budgets, and cross-functional coordination with product, engineering, security, and risk teams; reporting to executives with status and decisions.

Qualifications

• Complex technical program and portfolio delivery.
• Integrated planning, dependency management, RACI, and RAID governance.
• Fixed-bid delivery and commercial governance.
• Release, change, quality, and acceptance management.
• Financial tracking, forecasting, and resource planning.
• Supplier and stakeholder coordination.
• Executive communication and reporting.
• Experience delivering enterprise cloud, data, AI/ML, or platform programs.
• Working knowledge of Agile, DevOps, product delivery, and IT service management practices.

Responsibilities

• Develop and manage the integrated program plan, milestones, deliverables, dependencies, and critical path.
• Establish program governance, RACI, RAID management, escalation paths, and reporting cadence.
• Coordinate product, engineering, architecture, security, risk, infrastructure, and business teams.
• Manage fixed-bid scope, financial performance, resource utilization, forecasts, and change requests.
• Track release gates, quality criteria, readiness evidence, business acceptance, and contractual deliverables.
• Facilitate steering committee meetings and provide executive-level status and decision reports.
• Manage suppliers and cross-functional delivery partners.
• Drive risk mitigation, issue resolution, program closeout, knowledge transfer, and operational transition.

Skills

Complex technical program delivery

Integrated planning

RACI governance

RAID governance

Fixed-bid delivery

Release management

Quality management

Forecasting

Agile practices

DevOps

IT service management

Executive communication

AI/ML program delivery

Enterprise cloud experience

Education

Bachelor's or Master's degree in engineering, computer science, business, or related discipline

Tools

PMP

PgMP

SAFe

Scrum

ITIL

Job description

Job Description:

1. Technical Program Manager

Experience: 12-15 years

Role Summary

• The Technical Program Manager will lead the end-to-end delivery of complex enterprise AI and platform programs under a fixed-bid engagement model.
• The role is responsible for integrated planning, milestone management, dependency coordination, release governance, financial tracking, acceptance management, program closeout, and transition to operations.

Key Responsibilities

• Develop and manage the integrated program plan, milestones, deliverables, dependencies, and critical path.
• Establish program governance, RACI, RAID management, escalation paths, and reporting cadence.
• Coordinate product, engineering, architecture, security, risk, infrastructure, and business teams.
• Manage fixed-bid scope, financial performance, resource utilization, forecasts, and change requests.
• Track release gates, quality criteria, readiness evidence, business acceptance, and contractual deliverables.
• Facilitate steering committee meetings and provide executive-level status and decision reports.
• Manage suppliers and cross-functional delivery partners.
• Drive risk mitigation, issue resolution, program closeout, knowledge transfer, and operational transition.

Required Skills

• Complex technical program and portfolio delivery.
• Integrated planning, dependency management, RACI, and RAID governance.
• Fixed-bid delivery and commercial governance.
• Release, change, quality, and acceptance management.
• Financial tracking, forecasting, and resource planning.
• Supplier and stakeholder coordination.
• Executive communication and reporting.
• Experience delivering enterprise cloud, data, AI/ML, or platform programs.
• Working knowledge of Agile, DevOps, product delivery, and IT service management practices.

Preferred Qualifications

• Bachelor's or master's degree in engineering, computer science, business, or a related discipline.
• PMP, PgMP, SAFe, Scrum, ITIL, or equivalent certification.
• Experience delivering AI, GenAI, agentic AI, or enterprise developer-platform programs.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is 106$/hr or 115$/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.

• This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.