Technical Program Manager

Creative Solutions Services, LLC; Charlotte (NC); On-site; USD 146,000 - 158,000; Full time

Job summary

NTT DATA is seeking a Technical Program Manager to lead end-to-end delivery of complex enterprise AI and platform programs under fixed-bid engagements. You will orchestrate integrated planning, milestone management, dependencies, release governance, and financial tracking to ensure successful outcomes.

The role requires coordinating product, engineering, architecture, security, risk, and infrastructure teams, driving risk mitigation and governance, and delivering executive-level status reports.

Qualifications

• 12–15 years of experience in technical program management or related roles.
• Experience delivering enterprise cloud, data, AI/ML, or platform programs.
• Strong governance, budgeting, and reporting capabilities.

Responsibilities

• Develop and manage integrated program plans, milestones, dependencies, and critical path.
• Establish program governance, RAID management, escalation paths, and reporting cadence.
• Coordinate across product, engineering, architecture, security, risk, and infrastructure teams.
• Manage fixed-bid scope, financial performance, resource utilization, forecasts, and change requests.
• Track release gates, quality criteria, readiness evidence, and business acceptance.
• Facilitate steering committee meetings and provide executive status reports.
• Oversee suppliers and cross-functional delivery partners.
• Drive risk mitigation, issue resolution, closeout, and operational transition.

Skills

Complex program delivery

Integrated planning

RAI / RAID governance

Fixed-bid delivery

Release & change management

Financial tracking

Supplier coordination

Executive reporting

Enterprise cloud/Data/AI/Platform

Agile/DevOps familiarity

Education

Bachelor's or Master's in engineering, CS, or business

Job description

Job Description:

1. Technical Program Manager

Experience: 12-15 years

Role Summary

• The Technical Program Manager will lead the end-to-end delivery of complex enterprise AI and platform programs under a fixed-bid engagement model.
• The role is responsible for integrated planning, milestone management, dependency coordination, release governance, financial tracking, acceptance management, program closeout, and transition to operations.

Key Responsibilities

• Develop and manage the integrated program plan, milestones, deliverables, dependencies, and critical path.
• Establish program governance, RACI, RAID management, escalation paths, and reporting cadence.
• Coordinate product, engineering, architecture, security, risk, infrastructure, and business teams.
• Manage fixed-bid scope, financial performance, resource utilization, forecasts, and change requests.
• Track release gates, quality criteria, readiness evidence, business acceptance, and contractual deliverables.
• Facilitate steering committee meetings and provide executive-level status and decision reports.
• Manage suppliers and cross-functional delivery partners.
• Drive risk mitigation, issue resolution, program closeout, knowledge transfer, and operational transition.

Required Skills

• Complex technical program and portfolio delivery.
• Integrated planning, dependency management, RACI, and RAID governance.
• Fixed-bid delivery and commercial governance.
• Release, change, quality, and acceptance management.
• Financial tracking, forecasting, and resource planning.
• Supplier and stakeholder coordination.
• Executive communication and reporting.
• Experience delivering enterprise cloud, data, AI/ML, or platform programs.
• Working knowledge of Agile, DevOps, product delivery, and IT service management practices.

Preferred Qualifications

• Bachelor's or master's degree in engineering, computer science, business, or a related discipline.
• PMP, PgMP, SAFe, Scrum, ITIL, or equivalent certification.
• Experience delivering AI, GenAI, agentic AI, or enterprise developer-platform programs.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is 106$/hr or 115$/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits

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