Program Manager

NTT DATA North America; Arlington (VA); On-site; USD 117,232 - 195,388; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

NTT DATA is seeking a senior IT Program Manager to oversee day-to-day execution of the government task order and act as the contractor’s single point of contact to the Contracting Officer, COR, and senior Government stakeholders. This is a hands-on delivery leadership role coordinating enterprise engineering and operations programs to meet mission objectives.

The ideal candidate will lead multidisciplinary teams, maintain disciplined reporting, ensure governance, and drive delivery performance

Qualifications

• Bachelor's degree in management, computer science, information systems, or a closely related technical or management field.
• Minimum 5 years IT program management experience across multiple technical teams or workstreams.
• Active Project Management Professional (PMP) certification.
• ITIL v4 Foundation (or higher) cert; must obtain ITIL v5 Foundation before proposal.
• Minimum 10 years supporting federal clients in IT/technical environments.
• Active Top Secret security clearance with ability to obtain SCI access.

Responsibilities

• Lead contractor work under the task order and coordinate across evaluation, architecture, engineering, operations, maintenance, and project management workstreams.
• Interface with Contracting Officer, COR, government program managers, and senior stakeholders; respond to urgent requests within one hour during business hours.
• Manage performance tracking, weekly/status reporting, PM reviews, quality control, risk/issue management, staffing, subcontractor coordination, invoicing, and financial reporting.
• Develop and maintain the program management framework: schedules, staffing plans, quality control, transition plans, org charts, action-item tracking, and executive reporting.
• Coordinate multiple technical teams, manage interdependencies, identify risks early, and drive recovery/mitigation plans.
• Lead transition-in/out activities and knowledge transfer to operations without disrupting mission services.
• Apply Agile and Scrum where appropriate while maintaining governance and documentation for a large federal IT program.
• Promote continuous improvement, transparent communication, and measurable service delivery across the contractor team.

Skills

Executive communication

Problem solving

Organization

Stakeholder management

Education

Bachelor's degree in management/computer science/information systems or related field

Job description

Req ID: 384643

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization.

We are currently seeking a Program Manager to join our team in Arlington, Virginia (US-VA), United States (US).

Job Summary

NTT DATA is seeking a senior IT Program Manager to oversee day‑to‑day execution of the government task order and serve as the contractor’s single point of contact to the Contracting Officer, COR, and senior Government stakeholders. The right candidate is a hands‑on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical and administrative issues, and keep teams aligned to mission, schedule, quality, and performance objectives.

Job Duties

• Lead all contractor work performed under the task order and coordinate execution across technology evaluation, architecture, engineering, operations and maintenance, and project management workstreams.
• Serve as the primary contractor interface to the Contracting Officer, COR, Government program managers, and senior stakeholders; acknowledge urgent requests within one hour during required business hours.
• Manage performance tracking, weekly status reporting, monthly Program Management Reviews, quality control, risk and issue management, staffing, subcontractor coordination, invoicing, and financial reporting.
• Develop and maintain the program management framework, including project schedules, staffing plans, quality control plans, transition plans, organizational charts, action‑item tracking, and executive‑level reporting.
• Coordinate multiple technical teams and projects, manage interdependencies, identify schedule or delivery risks early, and drive practical recovery and mitigation plans.
• Lead transition‑in and transition‑out activities, knowledge transfer, and the handoff of engineered capabilities into operations without disruption to mission services.
• Apply Agile and Scrum practices where appropriate while maintaining the governance and documentation expected for a large Federal IT program.
• Promote continuous improvement, transparent communication, and measurable service delivery across the contractor team.

Basic Qualifications

• Bachelor’s degree in management, computer science, information systems, or a closely related technical or management field.
• In lieu of a bachelor’s degree, at least 15 years of IT program management experience.
• Current Project Management Professional (PMP) certification.
• Current ITIL v4 Foundation certification or higher (must obtain ITIL v5 Foundation before being proposed)
• Minimum 5 years of IT program management experience, including responsibility for delivery across multiple technical teams or workstreams.
• Minimum 10 years of experience supporting federal clients in an IT/technical environments.
• Active Top Secret security clearance with ability to obtain SCI access

Preferred Qualifications

• Already maintains an ITIL v5 Foundations certification.
• Experience managing a large Federal IT task order with subcontractors, formal deliverables, and recurring COR‑facing reviews.
• Demonstrated experience managing enterprise IT programs involving infrastructure, network, cloud, cybersecurity, systems engineering, or operations and maintenance.
• Experience applying Agile and Scrum methods in an enterprise delivery environment.
• Strong executive communication, problem‑solving, organization, and stakeholder‑management skills.
• Experience with engineering‑to‑operations transition, ITIL‑based service delivery, and continuous improvement.
• Familiarity with cloud, network, identity and access management, mobility, collaboration, or enterprise architecture programs.
• Experience supporting highly regulated or classified Federal environment.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $117,232 - $195,388. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally‑required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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