Technical Product Support Specialist

Action Technology; Denver (CO); On-site; USD 100,000 - 150,000; Full time

Job summary

A leading technology firm in Denver is seeking a Vice President of Recruitment to manage engineering projects and support customer needs. The ideal candidate has 5–7 years of technical support experience with strong skills in Java and Python, alongside expertise in project management tools like Jira. This full-time position offers a competitive salary range based on experience.

Qualifications

• 5-7 years in technical support engineering.
• Strong prioritization and self-management skills.
• Experience with software development life cycle.

Responsibilities

• Manage and track multiple ongoing engineering projects.
• Join customer support calls and quickly remedy any issues.
• Translate business needs into clear requirements and Jira tickets.

Skills

Programming in Java

Programming in Python

Technical fluency (APIs, git, SDLC)

Strong communication skills

Experience with on and offshore development teams

Experience with Jira

Experience with GitHub

Experience with Slack/Teams

Experience with Confluence

Experience in regulated industries

Job description

Overview

This range is provided by Action Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $150,000.00/yr

Direct message the job poster from Action Technology

Position: Vice President of Recruitment at Action Technology a Division of Action Staffing Group/Top Technical Recruiter

This is a full time position

Must have experience programming in Java and/or Python

Must have experience working for a start up!

Company Description

Our client revolutionizes regulatory compliance for financial advisors and institutions with its AI-powered monitoring and archiving solution. Their all-in-one platform simplifies compliance with seamless archiving capabilities for communication channels such as iMessage and WhatsApp, integrating effortlessly across social media, chat platforms, email, and text messages. By reducing false positive flags by 98%, our client streamlines workflows and improves accuracy, saving compliance professionals valuable time. Built on a robust infrastructure, their platform ensures data integrity and security, meeting critical compliance needs and protecting sensitive communications.

What You’ll Do

• Manage and track multiple ongoing engineering projects
• Join customer support calls and quickly remedy any issues
• Translate business needs into clear requirements and Jira tickets
• Interface with senior developers, product, and client success teams
• Optionally contribute to technical discussions and light code reviews

What You Bring

• 5–7 years in technical support engineering
• Strong communication, prioritization, and self-management skills
• Experience with both on and offshore development teams
• Technical fluency (Java, Golang, Python, APIs, git, SDLC)
• Experience with Jira, GitHub, Slack/Teams, Confluence, or similar apps
• Bonus: experience in compliance, fintech, or regulated industries

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

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