Analyst, Technology

TALENT Software Services; Columbia (SC); On-site; USD 75,768 - 78,881; Full time

Job summary

An IT services company in South Carolina is looking for a Mid-Senior level professional to maintain a portfolio of technologies. The role involves technical interviews, developing best practices, and relationship management with vendors and stakeholders. Ideal candidates should have knowledge of various IT products, excellent communication skills, and at least 4 years of relevant experience. This is a full-time position offering a pay range of $55.00/hr to $57.26/hr.

Qualifications

• 4 years specific knowledge of the technology or processes to be supported.
• 1 year directly supporting the technology or processes.
• Ability to effectively communicate with all levels of the IT organization.

Responsibilities

• Perform technical interviews and analysis with vendors and stakeholders.
• Facilitate the development of best practices, policies, and standards.
• Establish effective relationships with vendors and management.

Skills

Knowledge of a variety of information technology products and solutions

Excellent research and customer service skills

Strong attention to detail

Good judgment

Effective communication with IT organization

Education

Bachelor's degree in Computer Science or Information Systems

4 years job-related experience

Tools

Active Directory

Windows Server Administration

Okta

Entra ID

RSA

Secret Server

Job description

TALENT Software Services provided pay range

This range is provided by TALENT Software Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55.00/hr - $57.26/hr

Description: Maintain a portfolio of one or more hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and/or product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned.

Duties

• 40% - Perform technical interviews and analysis with vendors and/or stakeholders to develop and track road maps and life cycles for hardware, software, products, and/or processes. Schedule regular meetings, calls, or site visits. Review upcoming activities and stay current on all factors impacting lifecycle.
• 40% - Facilitate development, implementation, and maintenance of best practices, policies, standards, and desktop procedures used by operational units for each technology or product.
• 20% - Establish and maintain effective working relationships with vendors, operations, architecture, and management staff.

Required Skills & Abilities

• Knowledge of a variety of information technology products and solutions.
• Excellent research, customer service, verbal and written communication, and presentation skills.
• Strong attention to detail and good judgment.
• Ability to work and communicate effectively with all levels of the IT organization.

Education / Experience

• 4 Years specific knowledge of the technology(s), product(s), and/or processes to be supported.
• 1 Year directly supporting the technology(s), product(s), and/or processes (may be concurrent).
• Bachelor's degree in Computer Science, Information Systems, or related field OR 4 years job‑related experience OR 2 years job‑related experience + Associate's degree in CS/IT.

Required Technologies

• Entra ID
• Active Directory
• Okta
• RSA
• Secret Server
• Windows Server Administration

Preferred / Nice-to-Have

• Quest (RMAD)
• Venafi
• User Lock
• ADHQ
• Scripting in PowerShell and/or Python

Day-to-Day: Operational role focused on supporting the technologies listed above. Responsibilities include collaborating with the team on tool upgrades and configuration changes to maintain security and compliance. Heavy focus on customer requests and issue resolution.

Not looking for: Architect/design-level candidates who have been removed from hands‑on work.

Team Overview (Client Notes)

• Team of nine talented engineers.
• Work includes Medicare HVA, numerous SSO integrations, and major application/agent upgrades.
• Culture is collaborative, customer‑oriented, values strong troubleshooting skills and actionable feedback.

Seniority level

Mid‑Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting