Technical Product Specialist - Roofing & Building Materials

QXO; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO and holidays

Parental leave

Paid training and certifications

Legal assistance

Identity protection

Pet insurance

Employee Assistance Program (EAP)

Job summary

QXO is seeking a technically oriented professional to provide product and system guidance to Sales teams and contractors. You will serve as a resource for technical questions and support Product Managers with takeoffs, quotes, proposals, and related documentation.

Maintain up-to-date knowledge across window product categories, communicating performance trends, availability, and pricing issues to stakeholders.

Qualifications

• Bachelor's degree in business, construction management, engineering, or a related field preferred (or equivalent experience).
• Strong interest in developing technical expertise within roofing products and systems.
• Effective communication and collaboration skills, with the ability to support both internal teams and external customers.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office; experience with CRM or ERP systems is a plus.
• Ability to interpret basic technical documentation and product specifications (preferred).

Responsibilities

• Provide product and system guidance to Sales teams and contractors, serving as a resource for technical questions and product inquiries.
• Support Product Managers in preparing takeoffs, quotes, proposals, and related project documentation.
• Maintain up-to-date knowledge across assigned window product categories, including features, benefits, and applications.
• Track and communicate product performance trends, availability updates, and pricing issues to relevant stakeholders.
• Assist with new product launches, sales enablement efforts, training sessions, and updates to product collateral or resources.
• Collaborate with vendors and manufacturers to obtain product information, clarifications, and technical details.
• Escalate complex technical or application questions to Product Managers or senior technical resources as appropriate.
• Partner cross-functionally with Sales, Operations, and Product Management teams to support project execution and customer satisfaction

Job description

QXO is seeking a technically oriented professional to provide product and system guidance to Sales teams and contractors. You will serve as a resource for technical questions and support Product Managers with takeoffs, quotes, proposals, and related documentation.

Maintain up-to-date knowledge across window product categories, communicating performance trends, availability, and pricing issues to stakeholders.