Technical Product Manager, ERP Integrations

Globalhealthcareexchangeinc; United States; Remote; USD 114,000 - 152,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401k matching

Paid time off

Education reimbursement

Job summary

Global Healthcare Exchange (GHX) is seeking a hands-on Technical Product Manager to drive integration delivery across ERP platforms and B2B ecosystems. You will bridge customers, engineering, and business teams, translating complex requirements into clear, actionable tasks for delivery and success metrics.

In this role you will study customer journeys, assess ERP opportunities, develop roadmaps, write scenarios for user personas, and coordinate timely, high‑quality integration releases that

Qualifications

• 5+ years of proven professional experience with technical products, preferably with background in B2B integrations.
• Experience communicating technical solutions to both internal and external audiences.
• Experience in ERP integration / B2B integrations is required.
• Excellent organizational skills, with the ability to be self-directed with strong initiative.
• Sound technical product management skills, and customer focused mindset

Responsibilities

• Assesses ERP opportunities and customer needs to develop business case and product roadmaps.
• Assists in translating business needs and customer feedback related to ERP integrations into clear product requirements, breaking them down into releases, epics, and user stories.
• Writes scenarios for user personas to describe instances of B2B market problems or situations that illustrate why a product requirement is necessary.
• Collaborate with engineering and cross-functional teams to ensure understanding of defined scope, levels of effort and release timing.
• Explore integration options with different ERP and MMIS systems, and work closely with both internal and external ERP business partners to ensure the proposed solution delivers an optimal customer experience between the GHX product and the ERP platform.
• Work closely with engineering to ensure timely, high-quality integration delivery through regular checkpoints with development, customers, and business stakeholders.
• Identify and communicate risks, issues, and problems, proposing mitigation plans to overcome obstacles.
• Stay current with industry trends, ERP platform changes, and best practices in integration design and architecture
• Support business and customer success teams with product expertise and technical guidance.
• Establish and track key performance indicators (KPIs) to measure integration effectiveness, user adoption, and customer satisfaction, driving continuous improvement.
• Maintain strong collaboration with Technical Product Managers overseeing ERP

Skills

Technical product management

B2B integrations

ERP integrations

Stakeholder management

Agile methodologies

Education

Bachelor’s degree

Product management certifications

Agile certifications

Job description

Global Healthcare Exchange (GHX) is seeking a hands-on Technical Product Manager to drive integration delivery across ERP platforms and B2B ecosystems. You will bridge customers, engineering, and business teams, translating complex requirements into clear, actionable tasks for delivery and success metrics.

In this role you will study customer journeys, assess ERP opportunities, develop roadmaps, write scenarios for user personas, and coordinate timely, high‑quality integration releases that