Technical Product Manager — AI & API Integrations

Shields Group; New York (NY); On-site; USD 150,000 - 180,000; Full time

Job summary

Shields Group, a New York City–based technology company, is seeking a Technical Product Manager to join as its second product hire. You will bridge product strategy, engineering, and customer implementations, owning technical scope and serving as the primary voice in customer engagements.

You will also contribute to platform improvements, architecture decisions, and broader product initiatives, collaborating with Design, QA, and Engineering to ensure sustainable, scalable solutions.

Qualifications

• 3+ years of product management experience shipping features.
• Strong technical background with APIs and data-heavy products.
• Experience working cross-functionally to deliver technical products.
• Excellent communication and collaboration in customer-facing discussions.

Responsibilities

• Serve as the technical product voice during customer implementations and own those relationships.
• Lead technical implementation efforts, scope requirements, and ensure successful delivery.
• Scope integrations with APIs, CRM systems, email platforms, SSO, and data migrations.
• Contribute to roadmap and own features from definition to launch; support core platform improvements when possible.

Skills

Product management

Technical background

Cross-functional

Engineering liaison

Technical communication

Education

Bachelor's in CS/Engineering

Tools

APIs & Integrations

Job description

Shields Group, a New York City–based technology company, is seeking a Technical Product Manager to join as its second product hire. You will bridge product strategy, engineering, and customer implementations, owning technical scope and serving as the primary voice in customer engagements.

You will also contribute to platform improvements, architecture decisions, and broader product initiatives, collaborating with Design, QA, and Engineering to ensure sustainable, scalable solutions.