Engineering Manager, Shared Services & APIs

Shield AI; San Diego, Northern (CA, KY); Hybrid; USD 170,000 - 310,000; Full time

Job summary

Shield AI in San Diego, CA seeks an experienced Engineering Manager to lead the Shared Services Engineering team. You will drive architecture, delivery, and operation of shared services, SDKs, and APIs, building interfaces that support Shield's product families.

You will hire, mentor, and guide a cross-functional team, balancing customer needs with long-term technical strategy and operational health across production systems.

Qualifications

• 7+ years of software engineering experience, including production engineering teams
• Experience designing and operating full-stack applications, backend services, APIs, or distributed systems
• Strategic thinking to turn recurring needs into reusable capabilities
• Track record of setting technical direction and making tradeoffs across priorities
• Effective cross-functional leadership across engineering, product, and stakeholders

Responsibilities

• Build and lead the Shared Services Engineering team, including hiring, coaching, performance management, and career development
• Define and execute the team's roadmap, balancing customer needs, cross-product priorities, operational health, and long-term technical investment
• Partner with product and engineering teams to identify shared capabilities, establish ownership and integration boundaries, and guide initiatives including authentication, telemetry, Customer Support Portal, and future public telemetry APIs
• Lead the architecture, delivery, and operation of shared services, SDKs, APIs, and customer-facing systems
• Establish secure, reliable, documented, and versioned interfaces for internal teams and external customers
• Communicate plans, progress, risks, and tradeoffs across engineering, product, and leadership

Skills

Software engineering

Full-stack development

APIs

Cross-functional leadership

Strategic systems thinking

Shared services experience

Identity and authentication

OpenTelemetry

Job description

Shield AI in San Diego, CA seeks an experienced Engineering Manager to lead the Shared Services Engineering team. You will drive architecture, delivery, and operation of shared services, SDKs, and APIs, building interfaces that support Shield's product families.

You will hire, mentor, and guide a cross-functional team, balancing customer needs with long-term technical strategy and operational health across production systems.