Technical Product Manager

Franklin Fitch; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Franklin Fitch is seeking a Technical Product Manager to own operational technology products for manufacturing, maintenance, logistics, and supply chain. This role emphasizes close work with shop floor operations to translate real-world challenges into scalable tech solutions.

You will partner with engineering to deliver cross-functional solutions, lead stakeholder engagements, and measure impact with metrics. The position offers exposure to senior leadership and fast-paced internal growth.

Qualifications

• Experience owning products from discovery through delivery.
• Exposure to manufacturing, supply chain, logistics, or similar physical operating environments.
• Ability to discuss data flows, APIs, integrations, scalability with engineers.
• Experience gathering requirements from frontline operators.
• Strong data-driven decision making and process improvement mindset.

Responsibilities

• Own products end-to-end from problem discovery through delivery and adoption.
• Work with operations teams to understand workflows, bottlenecks, and opportunities for improvement.
• Define requirements, user stories, and success metrics.
• Partner with engineering teams to deliver solutions across supply chain, operations, and manufacturing functions.
• Lead stakeholder engagement across operations, technology, and leadership teams.
• Measure business impact and continuously improve products after launch.

Skills

Product ownership

Manufacturing domain

Data-driven decisions

Stakeholder engagement

Requirements gathering

APIs & integrations

Process improvement

Engineering collaboration

Tools

APIs

Job description

We are looking for a Technical Product Manager to take ownership of critical operational technology products that support complex manufacturing, maintenance, logistics, and supply chain operations.

This is not a traditional SaaS product role. We're looking for someone who enjoys getting close to the operation, spending time on the shop floor, understanding how work actually gets done, and translating operational challenges into scalable technology solutions.

What you will do:

• Own products end-to-end, from problem discovery through delivery and adoption.
• Work directly with operations teams to understand workflows, bottlenecks, and opportunities for improvement.
• Define requirements, user stories, and success metrics.
• Partner with engineering teams to deliver solutions across supply chain, operations, and manufacturing functions.
• Lead stakeholder engagement across operations, technology, and leadership teams.
• Measure business impact and continuously improve products after launch.

What you need:

• Proven experience owning products or programmes from requirements through delivery.
• Hands‑on exposure to manufacturing, supply chain, logistics, industrial operations, aviation, aerospace, engineering, or similar physical operating environments.
• Ability to engage credibly with engineers around data flows, APIs, integrations, scalability, and technical trade-offs.
• Experience gathering requirements directly from frontline operational stakeholders.
• Strong process improvement mindset and data-driven decision-making skills.

Why Us:

• Opportunity to work on technology that directly impacts real‑world operations, manufacturing, and supply chain performance.
• Fast-paced environment where products can move from concept to deployment in weeks rather than months.
• Significant exposure to senior leadership and critical business initiatives.
• Join a growing product and engineering function building strategic internal capabilities.
• Competitive salary + premium benefits package