Senior Product Manager

Mary Dickson; Newark (DE); Hybrid; USD 150,000 - 200,000; Full time

Job summary

Mary Dickson is seeking a Senior Product Manager in New York City, a hybrid role requiring 3 days in the office in Midtown Manhattan. Compensation ranges from $150K to $200K plus equity and benefits, focusing on B2B SaaS that supports operations, logistics, field service, and fleet software.

You will translate messy field workflows into crisp product decisions and shape software that keeps real-world operations moving day-to-day, with focus on driver- or field-worker-facing apps and real-time

Qualifications

• 4+ years in B2B SaaS product management.
• Experience in operations, logistics, field service, or fleet software.
• Supply chain, trucking, logistics, or any operation that intersects with physical/field operations.
• Deep familiarity with dispatch, routing, or fleet workflows.
• Experience owning mobile products, especially driver- or field-worker-facing apps.
• Comfort with technical complexity: real-time data systems, integrations, API behavior, hardware signals.
• Strong discovery instincts you know how to get in front of users and extract the truth.
• Ability to translate technical issues into operational language.
• Integration experience: hardware integrations ideal; software integrations at minimum.

Skills

B2B SaaS PM

Operations/Logistics

Supply chain/field ops

Dispatch/Routing

Mobile apps ownership

Real-time data & API

PRD writing

Discovery/UX research

Hardware integrations

Tools

ServiceNow

Job description

Job Title: Sr. Product ManagerLocation: New York City (Hybrid, 3 days/week in office in Midtown Manhattan)Compensation: $150K-$200K + equity + benefitsRequirements: B2B SaaS, Operations/Logistics/Field Service/Fleet Software experience We are a rapidly growing, venture-backed vertical SaaS company seeking a Senior Product Manager to support our core operational products. This is a high-impact role at the center of real-world operations, where your work directly shapes how people run their day and how they keep systems moving.

If you thrive in complex operational environments, love translating messy field workflows into crisp product decisions, and want to build software that real people depend on every day, this role is for you.

Who You Are

You are a product manager who understands the realities of field operations. You know how to talk to non-technical people, how to translate technical concepts into operational impact, and how to build trust with users who do not speak in APIs or architecture diagrams.

Must-Haves

• 4+ years in B2B SaaS product management
• Experience in operations, logistics, field service, or fleet software
• Supply chain, trucking, logistics, or any operation that intersects with physical/field operations
• Deep familiarity with dispatch, routing, or fleet workflows
• Experience owning mobile products, especially driver- or field-worker-facing apps
• Comfort with technical complexity: real-time data systems, integrations, API behavior, hardware signals
• Strong discovery instincts you know how to get in front of users and extract the truth
• Ability to translate technical issues into operational language
• Integration experience: hardware integrations ideal; software integrations at minimum
• Ability to write precise PRDs and scope ambiguous problems into actionable engineering work

Bonus Signals

• Background in waste management, logistics, field service, or municipal operations
• Experience with telematics, fleet hardware, or video systems
• Familiarity with route optimization engines and constraint tuning
• Experience with GPS/geofencing and location-based mobile UX
• Experience with platforms like ServiceNow or ServiceTitan
• Operational company experience supply chain, trucking, logistics, or any physical-world operation