Technical Product Coordinator

Stefanini Group; Dearborn (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Stefanini Group in Dearborn, MI is seeking a Technical Product Coordinator to own the health of our Jira backlog, drive execution planning, and serve as a liaison between engineering, leadership, and customers. This role blends backlog management discipline with strategic planning and stakeholder communication.

You will manage epics, stories, and tasks, refine backlog with stakeholders, and build roadmaps to visualize dependencies and delivery milestones.

Qualifications

• 4 years of experience in IT, 1 year in Program Management.
• Bachelor's Degree in a related field is required.
• Familiarity with Jira tools and agile rituals is a plus.

Responsibilities

• Backlog & Jira Management: own and maintain the team's Jira backlog with proper naming, labeling, and grooming.
• Facilitate backlog refinement sessions with engineering and product stakeholders.
• Ensure epics, stories, and tasks are scoped, sequenced, and linked to initiatives.
• Build dashboards and reports to monitor sprint health and throughput using Jira.
• Partner with engineering and product owners to translate priorities into execution plans and roadmaps.

Skills

Project Management

Stakeholder Communication

Education

Bachelor's Degree

Tools

Jira

Jira Advanced Roadmaps

Structure

JQL

Job description

Stefanini Group is hiring!

Stefanini is looking for a Technical Product Coordinator, Dearborn, MI

We are seeking a highly organized and proactive Technical Product Coordinator to own the health of our team's Jira backlog, drive execution planning across our product improvement initiatives, and serve as a key liaison between engineering, leadership, and customers. This role blends backlog management discipline with strategic planning and stakeholder communication.

Key Responsibilities

• Backlog & Jira Management
• Own and maintain the team's Jira backlog, ensuring items are properly written, prioritized, labeled, and groomed.
• Facilitate backlog refinement sessions with engineering and product stakeholders.
• Ensure epics, stories, and tasks are appropriately scoped, sequenced, and linked to broader initiatives.
• Monitor sprint/cycle health, flag blockers, and maintain accurate status reporting, including burndown, velocity, and throughput.
• Establish and enforce consistent ticket hygiene standards, including naming conventions, acceptance criteria, and definition of done.

Jira Administration & Optimization

• Build and manage Jira automation rules to reduce manual work, such as auto-assignment, status transitions, notifications, and SLA escalations.
• Design and maintain Jira dashboards providing real-time visibility into sprint health, velocity, burndown/burnup, and cumulative flow.
• Build and manage timelines and roadmaps using Jira Timeline, Advanced Roadmaps, or Structure to visualize cross-team dependencies and delivery milestones.
• Use JQL (Jira Query Language) to create custom filters, saved searches, and reports for stakeholders.
• Maintain data integrity and consistent ticket hygiene, including labeling, components, versions, and priorities, across projects.

Execution Planning

• Partner with engineering leads and product owners to build and maintain roadmaps for product improvements.
• Translate strategic priorities into actionable, sequenced execution plans with clear milestones and owners.
• Identify dependencies, risks, and resourcing gaps across concurrent workstreams.
• Track progress against plans and proactively surface schedule risks to leadership.
• Run regular planning cadences, including sprint planning, quarterly roadmap reviews, and retrospectives.

Customer & Stakeholder Engagement

• Serve as a point of contact for customers regarding product updates, timelines, and issue status.
• Gather and synthesize customer feedback into actionable backlog items.
• Build trusted relationships with internal and external stakeholders to align expectations.
• Support customer-facing meetings, demos, and check-ins as needed.

Communications

• Draft and distribute regular status updates, release notes, and roadmap communications to stakeholders and leadership.
• Create clear, concise materials—including decks, dashboards, and written summaries—that translate technical work into business-relevant language.
• Coordinate cross-team communication to ensure alignment on priorities and timelines.
• Manage announcements related to feature releases, changes, or known issues.

Details:

Skills Required

• Project Management

Experience Required

• 4 years of experience in IT, 1 year of experience in Program Management

Education Required

• Bachelor's Degree

Education Preferred

• Certification Program
• Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.