Technical Order Specialist – Glass & Metal

Glassfab Tempering Services, Inc.; Aurora (CO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

AD&D insurance

Dental insurance

Employee discount

Health insurance

Life insurance

Paid sick time

Paid time off

Vision insurance

Job summary

Glassfab Tempering Services, Inc. in Aurora, Colorado is seeking a detail-minded Customer Service Representative to convert inquiries into quotes and translate project requirements into precise manufacturing orders.

This role focuses on email communication, technical order entry, and spec-checking, with responsibilities spanning order entry, quotes, lead times, and delivery scheduling to support the sales office.

Qualifications

• Experience in order entry, technical customer support, or manufacturing helpful.
• Comfort with measurements, fractions/decimals, and material specs.
• Clear, concise written communication with strong verbal skills for coordination.

Responsibilities

• Review, enter, and verify custom glass orders; prepare quotes and respond to inquiries.
• Coordinate with production and sales to verify capabilities, monitor progress, and resolve issues to ensure smooth order lifecycle.

Skills

Technical order processing

Data aptitude

Communication

Tools

Microsoft Office

Job description

Glassfab Tempering Services, Inc. in Aurora, Colorado is seeking a detail-minded Customer Service Representative to convert inquiries into quotes and translate project requirements into precise manufacturing orders.

This role focuses on email communication, technical order entry, and spec-checking, with responsibilities spanning order entry, quotes, lead times, and delivery scheduling to support the sales office.