Technical Order Processor

ASSA ABLOY Group; Milan (TN); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Paid time off

12 paid holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

401(k) with company contributions

Tuition Reimbursement

Learning and Career Development

Employee Assistance Program

Employee discount

Job summary

ASSA ABLOY Group is seeking a Technical Order Processing Specialist for our Milan, Tennessee facility. This entry-level role involves accurately entering orders, interpreting specifications, and reviewing drawings to support timely, error-free manufacturing.

You will grow technical skills in order processing while maintaining strong customer service standards.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in business or management preferred.
• Experience in Door/Building Materials/Hollow Metal industries desirable.
• Strong math skills (geometry/algebra).
• Excellent computer skills (Word, Excel, Internet, email).
• AutoCAD experience is a plus.

Responsibilities

• Enter customer orders into manufacturing system accurately.
• Interpret product specifications and review technical drawings.
• Process orders from stock to configured products.
• Communicate with customers to resolve discrepancies.
• Calculate lead times and assist with pricing of standard and special products.
• Prepare detailed manufacturing drawings from hardware templates.
• Review order forms and prepare orders for processing.
• Negotiate stock issues with customers while maintaining safety standards.

Skills

Order processing

Analytical skills

Communication

Problem solving

Math skills

Education

High School Diploma or GED

Bachelor's degree in business/management

Tools

AutoCAD

Microsoft Excel

Word/Email/Internet

Job description

Do you possess excellent analytical and problem-solving skills? Are you a tech savvy and detail-oriented individual? Do you consider yourself to be a customer-centric professional, even under tight deadlines / crunch time? If you answered yes to these questions, we should talk! Ceco Door (an ASSA ABLOY branded company) is hiring a Technical Order Processing Specialist to expand our team. This position will be performed onsite Monday through Friday at our manufacturing facility located in Milan, Tennessee. Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Technical Order Processing Specialist?

In this entry-level position, you will be responsible for accurately entering customer orders into our manufacturing system, interpreting product specifications, and reviewing technical drawings. This role offers a unique opportunity to grow within the department and develop advanced technical skills in order processing.

You would also:

• Process customer orders, from basic stock to complex configured products.
• Communicate with customers to resolve discrepancies and/or application conflicts
• Provide technical support to both customers and manufacturing teams.
• Calculate lead times and assist with pricing of standard and special products.
• Interpret hardware templates and prepare detailed manufacturing drawings.
• Review order forms and prepare order for processing.
• Negotiate stock issues with customers as they arise.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

The Skills and Experience you need

• High School Diploma or GED.
• Bachelor's degree in business or management preferred.
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
• Strong basic math skills; geometry and algebra preferred.
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.
• AutoCAD experience is a plus.
• Excellent communication and interpersonal skills.
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
• Must excel working in a fast-paced environment

This position is classified as non-exempt (eligible for overtime) with an hourly pay range of $19.50 - $20.50. The final pay offered to the successful candidate will depend on experience, skill level, and other qualifications for the role.

What we offer!

• Paid time off, including sick and vacation days
• 12 paid holidays
• Medical, Dental, Vision, Life and AD&D Insurance
• Health and flexible savings accounts subject to eligibility requirements
• 401(k) with company contributions
• Tuition Reimbursement
• Learning and Career Development opportunities
• Employee Assistance Program
• Employee discount and recognition programs
• Well-being and employee experience initiatives designed to support you throughout your career

All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future.

Questions about this position should be directed to Stephanie Mandato, Senior Talent Acquisition Manager at [e-mail].

Every application submitted for this position is personally reviewed by a member of our Door Group Talent Acquisition team, not a chatbot or automated screening tool.

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don't look at any applications sent by email or post.

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.