Technical Ops Lead - Multi-Site Production Systems

Spsnorthamerica; Pittsburgh (Allegheny County); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k with matching

Paid Time Off

Job summary

Spsnorthamerica in Pittsburgh is looking for a Technical Support & Systems Lead who will take on a leadership role over three production sites. Ideal candidates will have up to 7 years of experience, overseeing daily technical support, maintaining production systems, and collaborating closely with IT and operations teams.

This role offers significant career growth opportunities and the chance to work with critical document and image processing workflows, enhancing leadership skills and technical expertise.

Qualifications

• Up to 7 years of experience in technical support or production systems.
• Hands-on experience with Windows 10/11 and document processing.
• Ability to troubleshoot and maintain production systems.

Responsibilities

• Oversee daily technical support for workflows.
• Maintain uptime and troubleshoot production systems.
• Implement onboarding for new client workflows.

Skills

Technical support experience

Windows 10/11 troubleshooting

Document and image processing

Collaboration with IT and vendors

Education

5–7 years of relevant experience

Tools

Scanners

Workflow platforms

Job description

Spsnorthamerica in Pittsburgh is looking for a Technical Support & Systems Lead who will take on a leadership role over three production sites. Ideal candidates will have up to 7 years of experience, overseeing daily technical support, maintaining production systems, and collaborating closely with IT and operations teams.

This role offers significant career growth opportunities and the chance to work with critical document and image processing workflows, enhancing leadership skills and technical expertise.