Technical Operations Program Manager

Jobtailor; Colorado; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a seasoned Program Manager to lead technical operations program delivery in Colorado. The role involves coordinating across engineering, services, and product teams, driving launches from beta to readiness, and maintaining transparent status dashboards for executives.

Candidates should have a strong background in program management, excellent written and verbal communication, and the ability to escalate risks with data-driven decisions.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5+ years in program or project management roles.
• Strong understanding of operations policies and processes.
• Ability to coordinate across engineering, services, and product teams.

Responsibilities

• Oversee technical operations program delivery.
• Lead new product and solution launch programs (beta, early customer, readiness).
• Manage stakeholder relationships and executive communications.
• Escalate risks with clear data and decisions to leadership.
• Maintain program status reporting and dashboards.

Skills

Program management

Stakeholder management

Data analytics

Executive communication

Risk management

Education

Bachelor's degree

Job description

Responsibilities

• Manages technical operations program delivery
• Runs new product and solution launch programs, including beta, early-customer, and operational readiness efforts
• Manages stakeholder relationships
• Drives alignment when teams have competing priorities
• Escalates risks and decisions to executive stakeholders with clear data
• Maintains program documentation and status visibility

Requirements

• First level university degree
• 5+ years in program or project management roles, or in like roles and businesses or relevant experience
• In-depth understanding of operational policies, processes, and methodologies that apply to program management
• Reads technical context well enough to coordinate engineering, services, and product teams without being the technical owner
• Builds and maintains program status reporting and dashboards that give leadership real-time visibility
• Writes clear executive communication, including status updates, escalations, and decision briefs