Technical Operations Lead - Los Angeles Field Team

Throne Labs; Los Angeles (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Equity for US-based positions

Earned wage access

401(k) plan

Paid time off and parental leave

Life insurance and disability coverage

Employee Assistance Program

Job summary

Throne Labs in Los Angeles is seeking an experienced Technical Manager, Market Operations to lead a 15-20 technician team across the LA market. This full-time, salaried role reports to the LA Market General Manager and works with the Central Tech Ops team to drive improvements in product, processes and training.

You will own end-to-end field service operations for 70+ deployed units, establishing scalable processes to ensure safety, quality, and on-time performance while supporting weekend

Qualifications

• 3+ years managing field service teams of 10+ across multi-site settings.
• Bachelor's degree in Engineering, Operations, or related field or equivalent management experience.
• Willingness to work weekends or non-standard hours and hold a valid driver's license.

Responsibilities

• Direct, mentor, and develop a 15-20 technician team across the LA market.
• Own end-to-end field service operations for 70+ units; manage scheduling and deployments.
• Maintain tickets, SLAs, inventory, and safety standards with cross-functional partners.
• Collaborate with local Ops and central tech ops to drive product and process improvements.
• Track metrics and report performance to the Market GM; scale operations as market grows.

Skills

Managing field service teams

Team leadership

Operations management

Field service operations

Staff development

Driver's license

Education

Bachelor's degree in Engineering, Operations, or related field

Tools

HVAC knowledge

Electrical & plumbing familiarity

Job description

Throne Labs in Los Angeles is seeking an experienced Technical Manager, Market Operations to lead a 15-20 technician team across the LA market. This full-time, salaried role reports to the LA Market General Manager and works with the Central Tech Ops team to drive improvements in product, processes and training.

You will own end-to-end field service operations for 70+ deployed units, establishing scalable processes to ensure safety, quality, and on-time performance while supporting weekend