Technical Operations Lead, AI & Data

Magnite; Boston (MA); Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Healthcare Coverage

Generous Time Off

Holiday Breaks

Equity

Parental Leave

401k Match

Wellness Days

Company events

Job summary

Magnite seeks a Manager, Technical Operations, DV+ to own the resolution of the most complex technical escalations across omnichannel inventory including display, video, native, audio and DOOH.

You will partner with Product, Engineering and Account Management to design scalable solutions, leverage SQL and AI tools for analytics, mentor teammates, and drive operational efficiency in a fast‑paced environment. Hybrid schedule with remote days.

Qualifications

• 6+ years in technical operations or a related role.
• Bachelor’s degree or equivalent (advanced degree a plus).
• Strong technical knowledge of the programmatic ecosystem.
• Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation.
• Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem‑solving.
• Excellent technical writing and documentation skills.
• Strong analytical and troubleshooting abilities, with experience diagnosing complex issues.
• Strong cross‑functional collaboration and coordination skills.
• Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution.
• Able to work independently, prioritize effectively, and thrive in a fast‑paced environment.
• Analytical mindset with the ability to balance immediate needs with long‑term scalable solutions.

Responsibilities

• Own and drive resolution of the most complex technical escalations, serving as the final internal escalation point before Product/Engineering leadership.
• Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision‑making.
• Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency.
• Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations.
• Partner directly with Product, Engineering, and Account Management leadership to shape initiatives and represent Technical Operations in cross‑functional planning.
• Mentor and provide technical guidance to junior Technical Operations team members, without formal management responsibility.

Skills

Technical operations

SQL

Excel

Data analysis

AI tools

Documentation

Cross‑functional collaboration

Communication

Independent work

Problem solving

Education

Bachelor’s degree or equivalent

Tools

SQL

Excel

Job description

Magnite seeks a Manager, Technical Operations, DV+ to own the resolution of the most complex technical escalations across omnichannel inventory including display, video, native, audio and DOOH.

You will partner with Product, Engineering and Account Management to design scalable solutions, leverage SQL and AI tools for analytics, mentor teammates, and drive operational efficiency in a fast‑paced environment. Hybrid schedule with remote days.