Technical Marketing Engineer — Enterprise Networking & POV Labs

Zscaler, Inc.; San Jose (CA); Hybrid; USD 172,000 - 245,000; Full time

Job summary

Zscaler’s San Jose-based Technical Marketing Engineer role is a hands-on, hybrid position requiring on-site work three days a week. You will drive POV engagements, architect and maintain lab environments, and troubleshoot complex networking issues during customer pilots.

You will author deployment guides and deliver technical training to field teams and partners, accelerating adoption of our Zero Trust solutions.

Qualifications

• Curiosity and active exploration of AI tools to enhance workflows.
• 5+ years in technical marketing, solutions architecture, or advanced systems engineering with routing, switching, TCP/IP, L2/L3 segmentation, and tunneling (WireGuard, IPsec, VxLAN).
• Proven POV pilot leadership and executive evaluation experience in complex enterprise and edge networks.
• Hands-on lab proficiency using bare-metal hardware, ESXi and KVM, and lab emulation platforms (EVE-NG, GNS3).
• Advanced packet analysis using Wireshark, tcpdump, and traffic generation to diagnose routing issues.
• Experience producing production-grade collateral and delivering enablement sessions to sales, services, and partners.

Responsibilities

• Lead POV engagements & field validations by directly owning and executing hands-on POVs, demos, and pilot evaluations with enterprise prospects to validate capabilities and accelerate deals.
• Architect, build, and maintain advanced lab topologies by designing, deploying, and sustaining lab environments that simulate complex branch, edge, and network topologies.
• Drive complex technical troubleshooting & escalation resolution by acting as the bridge between field teams and core engineering to diagnose and resolve critical issues during pilots.
• Author technical documentation, deployment guides, and reference architectures to standardize best practices and accelerate post-sale value.
• Deliver field readiness & enablement training by creating and conducting high-impact technical training programs for SEs, services, and partners.

Skills

POV engagements

Networking expertise

Lab architecture

Technical troubleshooting

Technical writing

Training delivery

Tools

ESXi

KVM

EVE-NG

GNS3

Wireshark

tcpdump

Python

Bash

Ansible

Terraform

REST APIs

AWS

Azure

Job description

Zscaler’s San Jose-based Technical Marketing Engineer role is a hands-on, hybrid position requiring on-site work three days a week. You will drive POV engagements, architect and maintain lab environments, and troubleshoot complex networking issues during customer pilots.

You will author deployment guides and deliver technical training to field teams and partners, accelerating adoption of our Zero Trust solutions.