Technical Lead (Pharmacy Applications)

First Soft Solutions; Waukegan (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

First Soft Solutions is seeking an experienced Technical Lead Consultant with deep specialty pharmacy and healthcare technology experience to drive application support, enhancements, and integrations across a pharmacy ecosystem.

The role will provide technical leadership for pharmacy platforms, including ScriptMed, Salesforce, SAP, middleware, and third-party vendor integrations, ensuring reliable and compliant business operations.

Qualifications

• 10+ years of IT experience with at least 4 years in pharmacy, specialty pharmacy, or healthcare applications.
• Hands-on experience supporting pharmacy management platforms (ScriptMed preferred).
• Strong knowledge of ScriptMed, Salesforce, SAP, APIs, integration patterns, and ESB middleware.
• Experience with eRx, patient enrollment, prescription processing, order management, and pharmacy workflows.

Responsibilities

• Serve as the technical lead for pharmacy applications and related integrations.
• Lead solution design, troubleshooting, root cause analysis, and production support.
• Manage integrations between ScriptMed, Salesforce, SAP, ESB middleware, shipping vendors, and external partners.
• Collaborate with business stakeholders, QA, vendors, and development teams to deliver enhancements and releases.
• Drive defect resolution, system stability, performance improvements, and operational excellence.
• Ensure compliance with healthcare, HIPAA, and pharmacy-related regulations.
• Provide technical guidance, mentor team members, and coordinate offshore/vendor resources.

Skills

IT leadership

Pharmacy systems

eRx workflows

Cross-functional collaboration

Communication

Stakeholder management

Mentoring

Tools

ScriptMed

Salesforce

SAP

ESB middleware

APIs

Job description

Position Summary

We are seeking an experiencedTechnical Lead Consultant with strongspecialty pharmacy and healthcare technology experience to lead application support, enhancements, integrations, and delivery across a pharmacy ecosystem. The role will provide technical leadership for pharmacy platforms, including ScriptMed, Salesforce, SAP, middleware, and third-party vendor integrations, ensuring reliable and compliant business operations. Relevant experience with pharmacy applications, eRx workflows, Salesforce integration, ESB middleware, and specialty pharmacy operations is a preferred requirement.

Key Responsibilities

• Serve as the technical lead for pharmacy applications and related integrations.
• Lead solution design, troubleshooting, root cause analysis, and production support.
• Manage integrations between ScriptMed, Salesforce, SAP, ESB middleware, shipping vendors, and external partners.
• Collaborate with business stakeholders, QA, vendors, and development teams to deliver enhancements and releases.
• Drive defect resolution, system stability, performance improvements, and operational excellence.
• Ensure compliance with healthcare, HIPAA, and pharmacy-related regulations.
• Provide technical guidance, mentor team members, and coordinate offshore/vendor resources.

Required Qualifications

• 10+ years of IT experience with at least 4 years in pharmacy, specialty pharmacy, or healthcare applications.
• Hands-on experience supporting pharmacy management platforms (ScriptMed preferred).
• Strong knowledge of scriptmed, Salesforce, SAP, APIs, integration patterns, and ESB middleware.
• Experience with eRx, patient enrollment, prescription processing, order management, and pharmacy workflows.
• Proven ability to lead and influence cross-functional teams.
• Strong communication, problem-solving, and stakeholder management skills.

Preferred Qualifications

• Experience with Surescripts, healthcare interoperability, and cloud-based integrations.
• Knowledge of Agile delivery, DevOps, release management, and production support processes.
• Experience in specialty pharmacy, patient support programs, or pharmaceutical industry environments.