Technical Lead (Pharmacy Applications)

First Soft Solutions LLC; Waukegan (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

First Soft Solutions LLC seeks an experienced Technical Lead Consultant with extensive pharmacy and healthcare technology expertise to lead application support and integrations across a pharmacy ecosystem. The role covers ScriptMed, Salesforce, SAP, and ESB middleware with a focus on compliant operations.

You will guide cross-functional teams, mentor staff, and coordinate offshore resources while delivering enhancements and ensuring system stability and regulatory adherence.

Qualifications

• 10+ years of IT experience with at least 4 years in pharmacy, specialty pharmacy, or healthcare applications.
• Hands-on experience supporting pharmacy management platforms (ScriptMed preferred).
• Strong knowledge of ScriptMed, Salesforce, SAP, APIs, integration patterns, and ESB middleware.
• Experience with eRx, patient enrollment, prescription processing, order management, and pharmacy workflows.
• Proven ability to lead and influence cross-functional teams.

Responsibilities

• Serve as the technical lead for pharmacy applications and related integrations.
• Lead solution design, troubleshooting, root cause analysis, and production support.
• Manage integrations between ScriptMed, Salesforce, SAP, ESB middleware, shipping vendors, and external partners.
• Collaborate with business stakeholders, QA, vendors, and development teams to deliver enhancements and releases.
• Drive defect resolution, system stability, performance improvements, and operational excellence.
• Ensure compliance with healthcare, HIPAA, and pharmacy-related regulations.
• Provide technical guidance, mentor team members, and coordinate offshore/vendor resources.

Skills

Pharmacy IT systems

ScriptMed

Salesforce

SAP

ESB middleware

eRx workflows

pharmacy integrations

leadership

communication

Tools

ScriptMed

Salesforce

SAP

APIs

Job description

Position Summary

We are seeking an experienced Technical Lead Consultant with strong specialty pharmacy and healthcare technology experience to lead application support, enhancements, integrations, and delivery across a pharmacy ecosystem. The role will provide technical leadership for pharmacy platforms, including ScriptMed, Salesforce, SAP, middleware, and third-party vendor integrations, ensuring reliable and compliant business operations. Relevant experience with pharmacy applications, eRx workflows, Salesforce integration, ESB middleware, and specialty pharmacy operations is a preferred requirement.

Key Responsibilities

• Serve as the technical lead for pharmacy applications and related integrations.
• Lead solution design, troubleshooting, root cause analysis, and production support.
• Manage integrations between ScriptMed, Salesforce, SAP, ESB middleware, shipping vendors, and external partners.
• Collaborate with business stakeholders, QA, vendors, and development teams to deliver enhancements and releases.
• Drive defect resolution, system stability, performance improvements, and operational excellence.
• Ensure compliance with healthcare, HIPAA, and pharmacy-related regulations.
• Provide technical guidance, mentor team members, and coordinate offshore/vendor resources.

Required Qualifications

• 10+ years of IT experience with at least 4 years in pharmacy, specialty pharmacy, or healthcare applications.
• Hands-on experience supporting pharmacy management platforms (ScriptMed preferred).
• Strong knowledge of scriptmed, Salesforce, SAP, APIs, integration patterns, and ESB middleware.
• Experience with eRx, patient enrollment, prescription processing, order management, and pharmacy workflows.
• Proven ability to lead and influence cross-functional teams.
• Strong communication, problem-solving, and stakeholder management skills.

Preferred Qualifications

• Experience with Surescripts, healthcare interoperability, and cloud-based integrations.
• Knowledge of Agile delivery, DevOps, release management, and production support processes.
• Experience in specialty pharmacy, patient support programs, or pharmaceutical industry environments.