Technical IT Recovery & Continuity Analyst

GCS Recruitment; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

GCS Recruitment is seeking an experienced Technical IT Business Analyst to work closely with operational and business teams. This role focuses on understanding and documenting critical business services and their underlying technology, vital for IT service continuity.

The successful candidate will be responsible for producing comprehensive documentation that supports disaster recovery efforts. This includes engaging with various departments to map critical processes and identifying dependencies within the technology stack.

Qualifications

• Experience in documenting business processes and workflows.
• Proven track record in IT Service Continuity or Disaster Recovery.
• Ability to gather information from technical and non-technical teams.

Responsibilities

• Engage with operational departments to understand service delivery.
• Document business processes, workflows, and supporting technologies.
• Produce clear documentation to support service recovery.

Skills

Technical background

Business process analysis

Process mapping

Stakeholder engagement

Analytical skills

Attention to detail

IT Service Continuity experience

Tools

Active Directory

Backup and recovery technologies

Remote access platforms

Data platforms

Job description

GCS Recruitment is seeking an experienced Technical IT Business Analyst to work closely with operational and business teams. This role focuses on understanding and documenting critical business services and their underlying technology, vital for IT service continuity.

The successful candidate will be responsible for producing comprehensive documentation that supports disaster recovery efforts. This includes engaging with various departments to map critical processes and identifying dependencies within the technology stack.