Technical IT Project Coordinator

Hexplora

Holyoke (MA)

Hybrid

USD 70,000 - 100,000

Full time

6 hours ago

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Job summary

Infowave Systems seeks a highly organized Technical IT Project Coordinator to support planning, coordination, and delivery of multiple IT projects across the organization. The role requires strong communication and analytical skills to manage competing priorities in a fast-paced tech environment.

The candidate will work with software, infrastructure, cybersecurity, QA, DevOps, and business teams, guiding projects through SDLC using Agile, Scrum, and Waterfall methodologies.

Qualifications

Bachelor's degree in IT/CS/Business or related field.
Experience coordinating multiple IT projects simultaneously.
Experience with cross-functional technical teams in enterprise IT.
Knowledge of SDLC, Agile, Scrum, Waterfall.
Experience with resource planning, scheduling, and tech implementations.
Proficiency with Jira, Confluence, MS Project, Smartsheet, Office.
Strong organizational, analytical, problem-solving, multitasking.
Excellent verbal and written communication with stakeholders.

Responsibilities

Coordinate multiple IT projects from initiation to closure.
Assist in planning, scheduling, budgeting, and resource allocation.
Support tech planning, software upgrades, cloud migrations, and enhancements.
Track capacity, assign resources, and balance workloads.
Collaborate with software, infra, security, QA, DevOps, and business teams.
Monitor progress, milestones, risks, and issues; escalate as needed.
Facilitate meetings, sprint planning, stand-ups, and status updates.
Maintain project documentation: plans, RAID logs, change requests, notes.
Track performance with dashboards and KPIs; report to PMs leadership.
Coordinate vendor activities and third-party deliverables.
Support SDLC methodologies (Agile, Scrum, Waterfall).
Identify opportunities to improve processes and governance.

Skills

IT Project Coordination

Project Planning & Scheduling

Resource Planning & Allocation

Technology Planning

Agile & Scrum

SDLC

Risk & Issue Management

Stakeholder Communication

Cross-functional Team Coordination

Jira

Confluence

Microsoft Project

Smartsheet

Microsoft Office Suite

Education

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field

Tools

Jira

Confluence

Microsoft Project

Smartsheet

Microsoft Office

Job description

Job Title: Technical IT Project Coordinator

Location: Hybrid (3 days Onsite)

Employment Type: Full-Time

Job Summary

We are seeking a highly organized and detail-oriented Technical IT Project Coordinator to support the planning, coordination, and execution of multiple concurrent IT projects across the organization. The ideal candidate will have experience working with cross-functional technical teams, coordinating project resources, supporting technology planning initiatives, and ensuring projects are delivered on schedule.

This role requires strong organizational, communication, and analytical skills, along with the ability to manage competing priorities in a fast-paced technology environment.

Key Responsibilities

Coordinate multiple concurrent IT projects from project initiation through implementation and closure.
Assist in project planning, scheduling, budgeting, resource allocation, and timeline management.
Support technology planning initiatives, including software implementations, infrastructure upgrades, cloud migrations, and system enhancements.
Coordinate project resources by tracking team capacity, assigning resources, and balancing workloads across multiple initiatives.
Collaborate with software development, infrastructure, cybersecurity, QA, DevOps, and business teams to ensure project deliverables are completed on time.
Monitor project progress, milestones, dependencies, risks, and issues while escalating concerns as needed.
Facilitate project meetings, sprint planning sessions, daily stand-ups, status meetings, and stakeholder communications.
Maintain project documentation including project plans, RAID logs, change requests, meeting minutes, and status reports.
Track project performance using dashboards and KPIs, providing regular updates to project managers and leadership.
Coordinate vendor activities, third-party deliverables, and project communications.
Support Agile, Scrum, and Waterfall project methodologies throughout the Software Development Life Cycle (SDLC).
Identify opportunities to improve project processes, documentation standards, and project governance.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Hands on experience coordinating or supporting multiple IT projects simultaneously.
Experience working with cross-functional technical teams in enterprise IT environments.
Knowledge of SDLC, Agile, Scrum, and Waterfall methodologies.
Experience with resource planning, project scheduling, and technology implementation projects.
Proficiency with Jira, Confluence, Microsoft Project, Smartsheet, Microsoft Office Suite, or similar project management tools.
Strong organizational, analytical, problem-solving, and multitasking skills.
Excellent verbal and written communication skills with the ability to interact effectively with technical and business stakeholders.

Preferred Qualifications

Experience supporting cloud, infrastructure, application development, or digital transformation projects.
Knowledge of Azure DevOps, ServiceNow, SharePoint, or similar collaboration tools.
CAPM, CSM, or PMP certification (or working toward certification) is a plus.
Experience managing project documentation, reporting dashboards, and resource planning activities.

Key Skills