Technical Inside Sales Representative

CTech Manufacturing; Schofield (WI); On-site; USD 60,000 - 75,000; Full time

Job summary

CTech Manufacturing is seeking a Technical Inside Sales Representative to support customers and dealers by processing orders and managing communications. The ideal candidate should have a strong technical aptitude, excellent communication skills, and a team-oriented approach. Join a dynamic manufacturing environment that offers a comprehensive training program and a range of benefits including health insurance and employee discounts.

Benefits

401(k)

Health insurance

Paid time off (PTO)

Health savings accounts

Employee discounts

Qualifications

• Strong technical aptitude and willingness to learn manufacturing processes.
• Excellent communication and organizational skills.
• Team player with a proactive attitude.

Responsibilities

• Accurately process and manage sales orders and inquiries.
• Communicate effectively with internal teams, dealers, and customers.
• Assist in maintaining order tracking systems and ensuring customer satisfaction.

Skills

Technical aptitude

Communication skills

Organizational skills

Team player

Job description

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Description

Why you want to be a part of this

Description

Why you want to be a part of this AWESOME team!

At CTech, our small town values and close knit teamwork environment lay at the heart of all we do. Throughout our vast growth over the last 25 years, our vision remains consistent - provide an experience like no other, not just to our customers, but to our CTech family. What does that mean for you?

• Benefits to support you and your family including, 401(k), health insurance (we pay 80% of your premiums!), PTO, health savings accounts and more!
• Employee discounts on CTech products!
• An opportunity to gain new experiences and skill sets - we want to know where you want to go! We aim to build off of your strengths and visions for YOUR future
• We’re not your typical manufacturing facility! Come work comfortably in our state of the art facility that you have to see to believe!
• We train from the ground up, and provide individual training plans that focus on your strengths
  
  

Job Title: Technical Inside Sales Representative

Location: CTech Manufacturing

Schedule: Full-Time, Monday–Friday, 8:00 AM – 5:00 PM (Some after-hours and weekend availability may be required)

Job Overview

CTech Manufacturing is seeking a driven and detail-oriented Technical Inside Sales Representative to join our team. This position plays a vital role in supporting customers and dealers by processing orders, managing communications, and becoming an expert in our product offerings. The ideal candidate is eager to learn, tech-savvy, and excited to contribute to a collaborative and fast-paced environment.

Key Responsibilities: (During Training Phase)

• Product Knowledge Development: Spend 4 hours daily on the drawer assembly line during the first 30 days to gain hands-on knowledge of CTech products.
• System Training & Navigation:
  
  

Learn And Effectively Use The Following Platforms

Google Suite: Email, Docs, and Sheets

• Oro Commerce: Order processing and dealer training
• BOM Fusion: Enter and manage orders for carts, cabinets, and tool drawer units requiring engineering
• Toe Kick: Order tracking and help desk ticket system
• Ring Central: Phone system
• Slack: Internal communication and messaging
  
  

Ongoing Responsibilities

• Accurately process and manage sales orders and inquiries
• Communicate effectively with internal teams, dealers, and customers
• Provide product and order support as needed
• Assist in maintaining order tracking systems and ensuring customer satisfaction
• Coordinate with engineering and production for customized orders
  
  

Requirements

Qualifications:

• Strong technical aptitude and willingness to learn manufacturing processes
• Experience with or ability to learn various software platforms and order entry systems
• Excellent communication and organizational skills
• Team player with a proactive attitude

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Industrial Machinery Manufacturing

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