Technical Inside Sales

BBP; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

BBP in Baton Rouge, LA is seeking a motivated Technical Inside Sales Specialist to join our collaborative sales team. You will serve as a trusted advisor by understanding customer technical requirements, recommending solutions, and providing exceptional support throughout the sales process.

Success in this role requires strong problem-solving, attention to detail, and the ability to build lasting customer relationships.

Qualifications

• Minimum of 3 years of experience in inside sales, technical sales, customer service, or a related industrial field.
• Strong communication and interpersonal skills.
• Ability to interpret technical information and translate customer requirements into effective solutions.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and CRM or ERP systems.

Responsibilities

• Develop and maintain expert-level knowledge of the company's products, applications, and industry solutions.
• Interpret customer drawings, specifications, and application requirements to recommend appropriate products and technical solutions.
• Prepare accurate quotations, proposals, and supporting documentation.
• Collaborate with outside sales representatives, vendors, and internal teams to deliver outstanding customer service.
• Manage multiple customer requests while maintaining accuracy and responsiveness in a fast-paced environment.
• Build and maintain strong, long-term customer relationships that drive satisfaction and repeat business.
• Provide technical product support before and after the sale.
• Follow up on quotations and opportunities to help achieve sales goals.

Skills

Inside sales experience

Technical sales

Communication skills

Interpret technical information

Organizational skills

Education

Engineering degree or technical degree

Tools

Microsoft Office

CRM/ERP systems

Job description

BBP is a leading manufacturer's representative and distributor of industrial instrumentation, valves, analytical products, and control systems. For more than 25 years, we have partnered with customers throughout the Southeast, delivering high-quality products, technical expertise, innovative solutions, and exceptional customer support. Our commitment to service, training, and long-term partnerships has made us a trusted resource across a wide range of industries. Our mission is to provide innovative solutions to our customers through the expert application of products, services, and technical knowledge.

We are seeking a motivated and technically minded Technical Inside Sales Specialist to join our collaborative sales team in Baton Rouge, LA. In this role, you will serve as a trusted advisor to customers by understanding their technical requirements, recommending the best solutions, and providing exceptional support throughout the sales process.

Success in this position requires strong problem-solving skills, attention to detail, and the ability to build lasting customer relationships. If you enjoy combining technical expertise with customer interaction, this is an excellent opportunity to grow your career in industrial sales.

Key Responsiblities:

• Develop and maintain expert-level knowledge of the company's products, applications, and industry solutions.
• Interpret customer drawings, specifications, and application requirements to recommend appropriate products and technical solutions.
• Prepare accurate quotations, proposals, and supporting documentation.
• Collaborate with outside sales representatives, vendors, and internal teams to deliver outstanding customer service.
• Manage multiple customer requests while maintaining accuracy and responsiveness in a fast-paced environment.
• Build and maintain strong, long-term customer relationships that drive satisfaction and repeat business.
• Provide technical product support before and after the sale.
• Follow up on quotations and opportunities to help achieve sales goals.

Qualifications

Required:

• Minimum of 3 years of experience in inside sales, technical sales, customer service, or a related industrial field.
• Strong communication and interpersonal skills.
• Ability to interpret technical information and translate customer requirements into effective solutions.
• Excellent organizational skills with the ability manage multiple priorities.
• Proficiency with Microsoft Office and CRM or ERP systems.

Preferred:

• Experience with industrial instrumentation, valves, process control, automation, or analytical products.
• Engineering degree or technical degree, or equivalent industry experience.
• Experience reading P&IDs, engineering drawings, and technical specifications.