Technical Information Specialist

AGCO; Minnesota; On-site; USD 53,000 - 98,000; Full time

Benefits offered by this job

Health care and wellness plans

401(k) Savings Plan with company match

Flexible work options

Paid holidays and time off

Job summary

AGCO is seeking a Technical Information Specialist in Jackson, MN. This role supports the creation of technical documentation for agricultural products. You will collaborate with teams to validate and organize information while following established quality standards.

Key responsibilities include developing documentation timelines, reviewing drafts, and facilitating feedback processes. Strong attention to detail, effective communication, and knowledge of agricultural machinery are essential for success in this role.

Qualifications

• Strong attention to detail and ability to organize technical information.
• Effective written and verbal communication abilities.
• Familiar with engineering drawings and technical specifications.

Responsibilities

• Support alignment of documentation with project management for new products.
• Develop Annotated Topic Lists for operator and workshop manuals.
• Coordinate distribution of documentation drafts.

Skills

Attention to detail

Effective communication skills

Knowledge of mechanical systems

Tools

DITA/XML

Content management systems

Job description

Technical Information Specialist

Location: Jackson, MN, US

Workplace Type: Onsite

Not everyone can claim to feed the world, but it is part of our everyday. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today!

The Technical Content Specialist supports the development and delivery of high-quality technical documentation and training materials for agricultural products, systems, and components. Working within established processes and guidelines, the role collaborates with internal stakeholders and external content development partners to gather, validate, and organize technical information for use in operator manuals, workshop manuals, and related technical publications. The position supports documentation activities across the product lifecycle, including new product introduction (NPI) and ongoing product updates, in alignment with the AGCO Major Product Introduction Process (AMPIP). The role applies working knowledge of technical documentation practices, engineering information, and structured authoring tools to ensure content inputs are accurate, complete, and delivered in line with defined quality standards. The Technical Content Specialist operates with a moderate level of guidance and contributes to team objectives through reliable execution and collaboration.

Your Impact

Support alignment of documentation scope and timing with project management teams for NPI and lifecycle activities. Develop Annotated Topic Lists (ATLs) for Operator Manuals (OM) and Workshop Manuals (WSM) in accordance with defined standards and guidance. Access engineering systems and compile required technical inputs to support internal and external content authoring teams.

Coordinate distribution of documentation drafts in line with AMPIP milestones and local requirements (e.g., OM, WSM, FCT, AI). Review draft content received from external content creation providers against defined requirements and quality criteria.

Facilitate shared review processes using approved PDF and web based review tools and consolidate feedback from stakeholders. Communicate consolidated review of comments to content creation providers and support required updates in line with established workflows, including AGCO Change Requests (ACR). Support analysis of dealer or field feedback (e.g., via Salesforce) and coordinate content updates as appropriate.

Support the development of training materials for Train-the-Trainer (TTT) initiatives and, when required, assist with training delivery.

Coordinate with the Global Release Team (GRT) to support accurate and timely publication of technical documentation through AGCO digital tools.

Your Experience and Qualifications

Must Have

• Strong attention to detail and ability to organize and validate technical information from multiple sources.
• Effective written and verbal communication skills and ability to collaborate across functions.
• Strong communication skills in English combined with a working knowledge of mechanical, electronic, or hydraulic systems, and the ability to operate within defined processes and guidelines under moderate supervision.

Preferred

• High standards of product and technical knowledge of agricultural machinery or similar heavy machinery.
• Ability to interpret engineering drawings, CAD data, technical specifications, and bills of materials (BOM). Familiarity with structured authoring tools (e.g., DITA/XML) and content management systems (CMS).

Benefits

• Health care and wellness plans
• Dental and vision plans
• Flexible and virtual work options (where available)
• 401(k) Savings Plan with company match
• Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
• Paid holidays and paid time off
• Health savings and flexible spending accounts
• Reimbursement for continuing educationLife insurance and other supplemental insurance plans

Your Compensation

This position will pay within the range of $53,000 - $98,000, based on experience. This position is eligible for a bonus based on 8% of compensation.

Your Workplace

This role follows AGCO’s on-site work model, with employees primarily working from an AGCO location (USA Jackson) with a minimum of 4 days per week to support collaboration and teamwork.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.

Join us as we bring agriculture into the future and apply now!

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Segment: Sustainable Agriculture, XML, CAD, Developer, Drafting, Agriculture, Technology, Engineering

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt, Massey Ferguson, PTx and Valtra. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.