Technical Eligibility Analyst - LHB

HCSC Group; United States; Remote; USD 25,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Job summary

Luminare Health is seeking a detail-oriented individual to join our team in a role focusing on eligibility data entry and customer interactions. The position requires a high school diploma or GED and at least three years of eligibility experience, with strong Excel/Word skills and excellent communication.

You will collaborate with employees, members, providers, and clients across levels, contributing to a fast-paced, production-driven environment and continuous process improvements.

Qualifications

• High School diploma or GED equivalent.
• Minimum three years Eligibility experience.
• Ability to work in a fast-paced, customer service and production driven environment.
• Exceptional data entry skills with high attention to detail.
• Excellent verbal and written communication skills.
• Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff all levels of staff.
• Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form.
• Flexible; open to continued process improvement.
• Self-directed individual who works well with minimal supervision.
• Good leadership, organizational and interpersonal skills.
• Demonstrated critical thinking skills.
• Ability to effectively deal with problems in varying situations and reach resolution.
• Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word.

Skills

Data entry

Communication

Attention to detail

MS Excel

MS Word

Customer service

Team collaboration

Adaptability

Education

Bachelor's degree

Tools

MS Excel

MS Word

Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.

We’re committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Job Summary

NA

Required Job Qualifications:

• High School diploma or GED equivalent
• Minimum three years Eligibility experience
• Ability to work in a fast-paced, customer service and production driven environment
• Exceptional data entry skills with high attention to detail
• Excellent verbal and written communication skills
• Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff all levels of staff
• Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
• Flexible; open to continued process improvement
• Self-directed individual who works well with minimal supervision
• Good leadership, organizational and interpersonal skills
• Demonstrated critical thinking skills
• Ability to effectively deal with problems in varying situations and reach resolution
• Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word

Preferred Job Qualifications:

• Bachelor’s degree
• Previous leadership experience

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.

• From health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• plus other incentives

We offer a robust total rewards package forassociates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

Min to Max Range:

$18.07 - $33.92

Exact compensation may vary based on skills, experience, and location.