Eligibility Operations Specialist

HCSC Group; United States; Remote; USD 25,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Job summary

Luminare Health is seeking a detail-oriented individual to join our team in a role focusing on eligibility data entry and customer interactions. The position requires a high school diploma or GED and at least three years of eligibility experience, with strong Excel/Word skills and excellent communication.

You will collaborate with employees, members, providers, and clients across levels, contributing to a fast-paced, production-driven environment and continuous process improvements.

Qualifications

• High School diploma or GED equivalent.
• Minimum three years Eligibility experience.
• Ability to work in a fast-paced, customer service and production driven environment.
• Exceptional data entry skills with high attention to detail.
• Excellent verbal and written communication skills.
• Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff all levels of staff.
• Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form.
• Flexible; open to continued process improvement.
• Self-directed individual who works well with minimal supervision.
• Good leadership, organizational and interpersonal skills.
• Demonstrated critical thinking skills.
• Ability to effectively deal with problems in varying situations and reach resolution.
• Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word.

Skills

Data entry

Communication

Attention to detail

MS Excel

MS Word

Customer service

Team collaboration

Adaptability

Education

Bachelor's degree

Tools

MS Excel

MS Word

Job description

Luminare Health is seeking a detail-oriented individual to join our team in a role focusing on eligibility data entry and customer interactions. The position requires a high school diploma or GED and at least three years of eligibility experience, with strong Excel/Word skills and excellent communication.

You will collaborate with employees, members, providers, and clients across levels, contributing to a fast-paced, production-driven environment and continuous process improvements.