Technical Documentation & Training Specialist (Federal)

INTEGRITYOne Partners; Washington; On-site; USD 95,000 - 105,000; Full time

Job summary

INTEGRITYOne Partners seeks a Training / Technical Documentation Specialist to develop training plans, materials, guides and SOPs for federal programs. The role requires translating complex processes into user-friendly docs and delivering both instructor-led and virtual training.

Candidates should have 3–6+ years in related writing/training, a relevant Bachelor’s degree, and proficiency with Word, PowerPoint, Teams, and SharePoint. Local DC-area onsite work is expected.

Qualifications

• 3–6+ years in technical writing, training, instructional development or business/process documentation.
• Bachelor’s degree in communications, instructional design, business, IT or related field.
• Technical writing.
• Training-plan development.
• Training-material development.
• Instructor-led and virtual training.
• User guides and job aids.
• Standard Operating Procedures.
• Process Desk Guides and Tip Sheets.
• Business-process/workflow documentation.
• Proficiency with Word, PowerPoint, Teams and SharePoint.
• Ability to translate technical/business processes into clear user documentation.

Responsibilities

• Develop and maintain program training plans, course materials, user guides, SOPs, Process Desk Guides and Tip Sheets.
• Assess user training needs and coordinate training with system changes/releases.
• Conduct Government-approved training, primarily virtually unless otherwise directed.
• Maintain documentation so CSP processes are repeatable, auditable and understandable to Government and contractor personnel.

Skills

Technical writing

Training

Instructional development

Business/process documentation

Clear user documentation

Education

Bachelor’s degree

Tools

Word

PowerPoint

Teams

SharePoint

Job description

INTEGRITYOne Partners seeks a Training / Technical Documentation Specialist to develop training plans, materials, guides and SOPs for federal programs. The role requires translating complex processes into user-friendly docs and delivering both instructor-led and virtual training.

Candidates should have 3–6+ years in related writing/training, a relevant Bachelor’s degree, and proficiency with Word, PowerPoint, Teams, and SharePoint. Local DC-area onsite work is expected.