Technical Documentation Specialist – Network & SOPs

People, Technology & Processes, LLC; Norfolk (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Document Analyst with TS clearance to develop and maintain network documentation, SOPs, and related engineering artifacts in support of DoD programs.

You will produce diagrams in Visio, manage BRDs and ECPs, ensure compliance with DISA standards, and coordinate updates with network engineers and site leadership, delivering accurate, auditable documentation in a fast-paced environment.

Qualifications

• 2+ years of document control, technical editing, or administrative support in IT environments.
• Proficient in developing and maintaining Visio diagrams, SOPs, BRDs, and configuration baselines.
• Strong understanding of version control, technical writing standards, and federal documentation requirements.
• Experience using collaboration tools (e.g., SharePoint, Teams) for document management.

Responsibilities

• Develop and sustain up-to-date technical diagrams, including network topology maps, logical/physical configurations, IP address allocations, and device interconnections using Visio or approved tools.
• Draft and update Engineering Change Proposals (ECPs), Business Requirements Documents (BRDs), and supporting configuration documentation for planned network changes or modernization efforts; ensure alignment with DISA formatting standards and PWS requirements.
• Track revisions of all network documentation, SOPs, and technical diagrams using a centralized document management system; apply version control practices to maintain traceability and support configuration audits.
• Review technical documents and diagrams for accuracy, completeness, and clarity before submission to the COR or incorporation into official deliverables; ensure outputs meet government-mandated format, classification markings, and content.
• Collaborate with Network Engineers and Site Lead to ensure documentation accurately reflects current configurations and proposed changes; coordinate updates after AMC events or system reconfigurations.
• Author and revise Standard Operating Procedures (SOPs), work instructions, and recurring reports (e.g., Monthly Status Reports, AMC summaries, inventory logs) to ensure consistent operational processes and compliance with contract reporting obligations.

Skills

Attention to detail

Technical writing

Organizational skills

Collaboration

Tools

Visio

SharePoint

Teams

Job description

People, Technology & Processes, LLC seeks a Document Analyst with TS clearance to develop and maintain network documentation, SOPs, and related engineering artifacts in support of DoD programs.

You will produce diagrams in Visio, manage BRDs and ECPs, ensure compliance with DISA standards, and coordinate updates with network engineers and site leadership, delivering accurate, auditable documentation in a fast-paced environment.