Document Analyst

People, Technology & Processes, LLC; Norfolk (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Document Analyst in Norfolk, VA to manage and sustain critical project documentation under Top Secret clearance. You will draft SOPs, BRDs, ECPs, and configuration baselines, ensure DISA formatting, maintain version control, and verify accuracy before submission to the COR.

Collaborate with Network Engineers to reflect current configurations and post-change documentation after AMC events.

Qualifications

• 2+ years of experience in document control, technical editing, or administrative support in IT environments.
• Proficient in developing and maintaining Visio diagrams, SOPs, BRDs, and configuration baselines.
• Strong understanding of version control, technical writing standards, and federal documentation requirements.
• Experience using collaboration tools (e.g., SharePoint, Teams) for document management.
• Excellent organizational and proofreading skills; ability to manage multiple concurrent document updates.

Responsibilities

• Develop and sustain up-to-date technical diagrams, including network topology maps, logical/physical configurations, IP address allocations, and device interconnections using Visio or approved tools.
• Draft and update Engineering Change Proposals (ECPs), Business Requirements Documents (BRDs), and supporting configuration documentation for planned network changes or modernization efforts. Ensure these documents align with DISA formatting standards and PWS requirements.
• Track revisions of all network documentation, SOPs, and technical diagrams using a centralized document management system. Apply version control practices to maintain traceability and support configuration audits.
• Review technical documents and diagrams for accuracy, completeness, and clarity before submission to the COR or incorporation into official deliverables. Ensure all outputs meet government-mandated requirements for format, classification markings, and content.
• Collaborate with Network Engineers and the Site Lead to ensure documentation accurately reflects current configurations and proposed changes. Coordinate updates after AMC events or system reconfigurations.
• Author and revise Standard Operating Procedures (SOPs), work instructions, and recurring reports (e.g., Monthly Status Reports, AMC summaries, inventory logs) to ensure consistent operational processes and compliance with contract reporting obligations.

Skills

Document control

Technical writing

Visio diagrams

SOPs

BRDs

Version control

SharePoint

Tools

Visio

SharePoint

Teams

Job description

Description

PWS Title: Document Analyst

Clearance Type: Top Secret

Contingent upon award*

Responsibilities

• Develop and sustain up-to-date technical diagrams, including network topology maps, logical/physical configurations, IP address allocations, and device interconnections using Visio or approved tools.
• Draft and update Engineering Change Proposals (ECPs), Business Requirements Documents (BRDs), and supporting configuration documentation for planned network changes or modernization efforts. Ensure these documents align with DISA formatting standards and PWS requirements.
• Track revisions of all network documentation, SOPs, and technical diagrams using a centralized document management system. Apply version control practices to maintain traceability and support configuration audits.
• Review technical documents and diagrams for accuracy, completeness, and clarity before submission to the COR or incorporation into official deliverables. Ensure all outputs meet government-mandated requirements for format, classification markings, and content.
• Collaborate with Network Engineers and the Site Lead to ensure documentation accurately reflects current configurations and proposed changes. Coordinate updates after AMC events or system reconfigurations.
• Author and revise Standard Operating Procedures (SOPs), work instructions, and recurring reports (e.g., Monthly Status Reports, AMC summaries, inventory logs) to ensure consistent operational processes and compliance with contract reporting obligations.

Qualifications

Required Qualifications:

• 2+ years of experience in document control, technical editing, or administrative support in IT environments.
• Proficient in developing and maintaining Visio diagrams, SOPs, BRDs, and configuration baselines.
• Strong understanding of version control, technical writing standards, and federal documentation requirements.
• Experience using collaboration tools (e.g., SharePoint, Teams) for document management.
• Excellent organizational and proofreading skills; ability to manage multiple concurrent document updates.