Senior Technical Writer- DoD Logistics & Process Documentation

Unity Technologies Corporation; New Cumberland (Cumberland County); On-site; USD 90,000 - 120,000; Full time

Job summary

UnityTec is seeking a Senior Technical Writer to develop clear SOPs, technical documentation, and process maps supporting DoD logistics, supply-chain systems, and warehouse operations. You will translate complex interfaces into user-friendly docs for technical and non-technical stakeholders.

This onsite role in New Cumberland, PA requires collaboration with SMEs and system owners to validate requirements, maintain document governance, and ensure usability across operating environments.

Qualifications

• Bachelor’s degree in English, Technical Communication, Supply Chain Management, or related field.
• At least five years developing complex technical documentation, SOPs, and process maps.
• At least three years’ direct DoD military logistics, supply-chain-system, or enterprise WMS experience.
• Proficiency in Microsoft Visio, BPMN swim-lane modeling, and translating ICDs into technical documentation.

Responsibilities

• Develop, revise, standardize, and maintain complex SOPs, work instructions, process narratives, and related operational documentation.
• Convert technical requirements, system specifications, ICDs, and stakeholder inputs into accurate technical documentation for system implementation, operations, training, and sustainment.
• Analyze end-to-end business and logistics processes to identify workflows, handoffs, and improvement opportunities; create BPMN process maps.
• Apply DoD logistics experience to ensure documentation reflects real-world mission and user needs.
• Partner with subject matter experts and system owners to gather requirements, validate documentation accuracy, resolve ambiguities, and obtain stakeholder concurrence.
• Establish consistent document structure, terminology, formatting, and version-control practices; review for accuracy, completeness, and usability.
• Develop workflow diagrams and technical illustrations using Microsoft Visio to clarify interfaces, roles, and steps.

Skills

SOP development

Process mapping

Stakeholder collaboration

Technical writing

Visual communication

Education

Bachelor's degree in English or related field

Tools

Microsoft Visio

BPMN swim-lane modeling

ICDs (Interface Control Documents)

Job description

Senior Technical Writer- DoD Logistics & Process Documentation

• New Cumberland, PA
• Writing/Editing

Company Overview

UnityTec is an SBA-certified Woman-Owned Small Business (WOSB) delivering high-impact professional and technical services to government agencies. With deep expertise in Industrial and Enterprise Systems Modernization, FIAR (Financial Improvement and Audit Readiness), Industrial Facility Transformation, Program and Project Management, Enterprise Support and Consulting, and Advanced Analytics, we empower organizations to modernize operations and advance mission priorities. Our disciplined approach—grounded in dedicated talent, proactive planning, rigorous quality assurance, agile methodologies, cost-effective delivery, and uncompromising ethics—positions UnityTec as a trusted partner committed to achieving measurable, enduring results for our clients.

Job Overview

We are seeking a Senior Technical Writer- DoD Logistics & Process Documentation to join our team. You will develop clear, accurate Standard Operating Procedures (SOPs), technical documentation, and process maps supporting DoD logistics, supply-chain systems, and warehouse management operations. You will translate complex system interfaces and operational requirements into usable documentation for technical and non-technical stakeholders. This is an onsite position available in New Cumberland, PA.

Responsibilities include, but are not limited to:

• SOP Development and Governance: Develop, revise, standardize, and maintain complex SOPs, work instructions, process narratives, and related operational documentation. Ensure documentation is clear, controlled, current, and aligned with program requirements and organizational standards.
• Technical Documentation: Convert technical requirements, system specifications, Interface Control Documents (ICDs), and stakeholder inputs into accurate, actionable technical documentation. Produce materials that support system implementation, operations, training, sustainment, and continuous improvement.
• Business Process Analysis and Mapping: Analyze end-to-end business and logistics processes to identify workflows, dependencies, decision points, handoffs, and improvement opportunities. Create detailed process maps using BPMN standards and swim-lane methodologies.
• DoD Logistics and Supply-Chain Support: Apply direct experience with DoD military logistics, supply-chain systems, enterprise warehouse management systems (WMS), and related operational environments to ensure documentation reflects real-world mission and user needs.
• Stakeholder Collaboration and Requirements Validation: Partner with subject matter experts, system owners, logistics personnel, program leadership, and technical teams to gather requirements, validate documentation accuracy, resolve ambiguities, and obtain stakeholder concurrence.
• Documentation Quality and Usability: Establish consistent document structure, terminology, formatting, and version-control practices. Review deliverables for technical accuracy, completeness, readability, and usability by operational personnel and system users.
• Visual Communication: Develop professional workflow diagrams, process visualizations, and technical illustrations using Microsoft Visio and related tools. Use visual models to clarify system interfaces, operational roles, and process execution steps.

Required Qualifications:

• A bachelor’s degree in English, Technical Communication, Supply Chain Management, or a related field.
• A minimum of five (5) years developing complex technical documentation, SOPs, and process maps.
• A minimum of three (3) years of direct DoD military logistics, supply-chain-system, or enterprise WMS experience.
• Demonstrated proficiency in Microsoft Visio, BPMN swim-lane modeling, and translating Interface Control Documents (ICDs) into technical documentation.

Clearance Requirements:

• Must be a U.S. citizen.
• Must possess a DoD current Secret clearance.

UnityTec is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.