Technical Documentation Specialist for IT Ops & Compliance

Remote Jobs; United States; Remote; USD 83,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company matching

Paid time off

Professional development opportunities

Job summary

Goldbelt Nighthawk is seeking an IT Documentation Specialist to develop, maintain, and organize technical and operational documentation supporting EFMSS and related IT systems. You will ensure accuracy of system configurations, work specifications, and reporting information.

The role emphasizes translating complex technical information into clear documentation, conducting quality reviews, and collaborating with IT teams to keep manuals up to date.

Qualifications

• Minimum 2-3 years of experience developing, maintaining, editing, or managing technical documentation.
• Experience documenting technical processes, procedures, systems, or applications.
• Experience using Microsoft Office or comparable documentation tools.

Responsibilities

• Maintain documentation related to NPS operations, work specifications, system configurations, business practices, and business requirements.
• Ensure all processes are documented properly in the appropriate systems manuals.
• Conduct quality reviews of documentation before acceptance and routine quarterly reviews.
• Perform other duties as needed.

Skills

Technical writing

IT operations

Documenting processes

Translate technical info

Attention to detail

Education

Associate's or bachelor's degree in Technical Writing, Communications, Information Technology, Information Systems, English, or related field

Tools

Microsoft Office

Job description

Goldbelt Nighthawk is seeking an IT Documentation Specialist to develop, maintain, and organize technical and operational documentation supporting EFMSS and related IT systems. You will ensure accuracy of system configurations, work specifications, and reporting information.

The role emphasizes translating complex technical information into clear documentation, conducting quality reviews, and collaborating with IT teams to keep manuals up to date.