IT Documentation Specialist: Elevate Tech Ops & Processes

Goldbelt, Inc.; United States; Remote; USD 83,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company matching

Tax-deferred savings options

Paid time off

Professional development opportunities

Job summary

Goldbelt Nighthawk is seeking an IT Documentation Specialist to develop, maintain, review, and organize technical and operational documentation supporting IT systems. The role ensures that operations, configurations, processes, and reporting information are accurately documented.

You will perform quality reviews, maintain manuals, and ensure documentation aligns with established requirements. A 2–3 year background in technical documentation and familiarity with Microsoft Office are required;

Qualifications

• Minimum 2-3 years of experience developing, maintaining, editing, or managing technical documentation.
• Experience documenting technical processes, procedures, systems, or applications.
• Experience using Microsoft Office or comparable documentation tools.

Responsibilities

• Maintain documentation related to NPS operations, work specifications, system configurations, business practices, and business requirements.
• Ensure all processes are documented properly in the appropriate systems manuals.
• Conduct quality reviews of documentation before acceptance and routine quarterly reviews.
• Perform other duties as needed.

Skills

Technical writing

IT operations

Documentation

Clarity & organization

Attention to detail

Education

Degree in technical writing / IT / English

Job description

Goldbelt Nighthawk is seeking an IT Documentation Specialist to develop, maintain, review, and organize technical and operational documentation supporting IT systems. The role ensures that operations, configurations, processes, and reporting information are accurately documented.

You will perform quality reviews, maintain manuals, and ensure documentation aligns with established requirements. A 2–3 year background in technical documentation and familiarity with Microsoft Office are required;